Flipkart - Head - Centre of Excellence - Seller Ecosystem

About Flipkart

Who We Are

Flipkart.com is India's leading e-commerce marketplace offering over 20 million products across 70+ categories including Books, Media, Consumer Electronics and Lifestyle.

Flipkart was given wings in the year 2007 by two IIT alumni, Sachin and Binny Bansal. In what has been a stupendous seven years journey so far, today we stand tall as India- s largest ecommerce marketplace, with the highest sales of consumer electronic products and books, surpassing large offline chains in these categories- With more than 8 million visitors every day, and a registered user base of 26 million we are one among the top 10 websites in India today.

Flipkart- s technology has enabled it to deliver 5 million shipments per month - and this number- s only growing.

Our focus has always been on making online shopping a delightful experience for customers - and that will always be our core purpose. With rapid growth in internet adoption and mobility, e-commerce is poised to grow manifold, and Flipkart is strongly positioned to leverage this opportunity. Patronage from investors has been encouraging ever since Flipkart was born and recently Flipkart rose over Rs. 2000 crores in funding, reposing investors- faith in us. We aim to hit USD 6 billion in GMV by 2016 - we are more than halfway there already! Our vision is to be $20 billion Company by 2020. Flipkart is poised for massive growth as Millions of Indians start to go online with the Mobile data revolution.

We have come this far in a short span of 8 years, largely because we have stayed focused on hiring and retaining the best talent and offering our employees great opportunities for learning, skill development and growth. For us to succeed, we will need to deeply invest in people and people practices at Flipkart.

Flipkart, currently 20000 people strong and is known for its path-breaking services like Cash on Delivery, and a 30-day replacement policy. Flipkart is the only online player offering services like In-a-Day Guarantee (50 cities) and Same-Day-Guarantee (13 cities) at scale. Its annual subscription service, Flipkart First, is the first of its kind in the country.



What We Do

Simply put, our vision is to transform commerce in India through technology.

With 20,000+ people and growing, Flipkart offers a fast paced, fun environment to top talent in the country.



Title: Head - Centre of Excellence, Seller Ecosystem

Location: Bangalore

Years of Experience: 10 - 18

About Seller Ecosystem



One of the key priorities of Flipkart is to unleash the entrepreneurship of millions of manufacturers, distributors and retailers across the country including those in small towns and villages. We plan to do this by providing them an extremely easy to use platform to list and sell their products anywhere without regard to any geographical limitations. In this regard, we have already signed an MoU with FISME (Federation of Indian Micro and Small and Medium Enterprises) and NCDPD (National Center for Design and Product Development) to boost manufacturing and entrepreneurship in the country. In August, we started an initiative called - Kaarigar Ke Dwaar- by tying up with the Labour Ministry. We plan to come out with several product and technology innovations and also partner with relevant industry and ecosystem players and the government to achieve massive scale that India needs.



The charter of the Seller Ecosystem team is to activate sellers on the platform, address their capability gaps and enable them to grow and realize their full potential. Sellers are our customers. We are passionate about delighting them and making them incredibly successful in their business. And we go out of the way to make this happen.



Role Overview:

The mandate of this leader will be create a world-class Center of Excellence (CoE) comprising a team of analysts and managers to provide strategy leadership, evangelization, best practices, research and analytics in the SME / seller space in the country.



In addition, this leader will establish himself or herself as the strategic knowledge leader or an authority in the SME space and proactively work with the government and industry bodies in framing appropriate national-level policies to empower the SMEs and enable them to realize their full potential. The leader will also drive and manage nationally-important partnerships and alliances with respect to enabling manufacturers, distributors and retailers conduct commerce digitally.



As the in-house Practice Head for the Seller Ecosystem division, his or her performance shall be evaluated based on the quality of 3-5 year strategic view, influence on national-level discourse in the SME space and the contributions of CoE in the overall success of the company.



We realize that we are entering uncharted territories but we have the determination and funding to back our intention. We are therefore looking for the best talent available globally such as yourself. You will be among the small group senior leaders in the company. This role can become as big as you make it. As an extremely fast-paced technology-driven disruptive company we have disregard for usual ways of doing things. We provide significant empowerment and opportunities to grow one- s career. We do not hesitate in entrusting responsibilities ahead of tenure for outstanding performers.



Qualifications:



- Start-up experience and/or mindset with high degree of comfort with ambiguity. Need to be curious, internally motivated self-starter with a - can do- attitude. Should be adept at working in fast paced, unstructured start-up environment

- Outstanding strategic thinking skills. Need to be a clear thinker with superb problem-solving skills to prioritize and stay focused on big needle-movers

- External orientation. A track record of looking outside to identify emerging trends and being able to capitalize on the opportunities they presented

- Market understanding of relevant spaces such as SMEs, Advertising Networks, Brand Creation etc.

- Consultative-selling: Ability to develop and sell concepts amidst severe opposition

- Product-mindset. Being able to capture the key customer need and productize technology-driven solution to address it

- Outstanding facilitative leadership and interpersonal skills to quickly gain shared vision externally and internally in order to move things forward under extremely stringent deadlines

- Sense of ownership as a steward of the company and an infectious passion for their area of responsibility

- Outstanding senior management communication skills. Need to have really strong oral, written and presentation skills including ability to communicate very complex ideas in simple ways

- Education: Top-tier engineering (e.g. IITs) with an MBA (e.g. Ivy League, IIMs) preferred

- Experience: 8+ years (4+ years in strategic consulting roles in McKinsey, BCG, Bain)