First Advantage - Senior Manager - B2B Sales

New sales / Business Development background.

Description of Responsibility

- Identifying & targeting prospective clients.

- Responsible for new client acquisitions, new client management process and spearheading key relationships to meet new business revenue targets.

- To manage the sales process from suspect to contract stage.

- Briefing the products over the call, fixing up appointments and meeting the prospective clients by targeting right segments.

- Identification of opportunities with new products, geographies, channels and prospective industry verticals to generate additional revenue streams.

- Effective key account/portfolio management and client retention

- To ensure the accuracy, quality and timeliness of project delivery and analysis for the same.

- To participate in multiple client assignments with competing deadlines

- Planning and analyzing the projects in hand

- To manage Service levels as per guidelines given

- Responsible for increase of wallet share with client - volumes of cases and checks

- To ensure Process/Technology improvements resulting in TAT reductions

- Team bonding & Interdepartmental relationships

- Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients, mail etiquettes.

- Ensuring adherence to people related policies/ procedures, maintaining integrity, discipline and confidentiality.

- Adhere to ISMS Policy of the organization

- Adhere to Quality Management System of the organization

Behavioral Competencies Technical Competencies

- Ownership & Accountability

- Effective communication skills

- Excellent analytical and logical reasoning skills

- Excellent Planning/organizing/time management skills

- Knowledge Management

- Risk analysis & management

- Management initiatives

- Innovative thinking

- Effective problem solving skills

- Interpersonal competence and leadership

- Good MS Office skills

- Excellent data analysis and data presentation skill

- Sound understanding of P&L

- Sound knowledge of the product / service / SLA

- Workforce Management skill

- Effective Customer Service & Delivery Management

- Strong knowledge about Organization bottom line and top line