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Posted in
Sales & Marketing
Job Code
529998
Position Description
The Director is responsible to generate revenue for the organization through new client acquisitions/managing portfolio of existing accounts for repeat businesses.
Description of Responsibility
- Identifying & targeting prospective clients.
- Responsible for new client acquisitions, new client management process and spearheading key relationships to meet new business revenue targets.
- To manage the sales process from suspect to contract stage.
- Briefing the products over the call, fixing up appointments and meeting the prospective clients by targeting right segments.
- Identification of opportunities with new products, geographies, channels and prospective industry verticals to generate additional revenue streams.
- Effective key account/portfolio management and client retention
- To ensure the accuracy, quality and timeliness of project delivery and analysis for the same.
- To participate in multiple client assignments with competing deadlines
- Planning and analyzing the projects in hand
- To manage Service levels as per guidelines given
- Responsible for increase of wallet share with client - volumes of cases and checks
- To ensure Process/Technology improvements resulting in TAT reductions
- Team bonding & Interdepartmental relationships
- Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients, mail etiquettes.
- Ensuring adherence to people related policies/ procedures, maintaining integrity, discipline and confidentiality.
- Adhere to ISMS Policy of the organization
- Adhere to Quality Management System of the organization
Behavioral Competencies
- Ownership & Accountability
- Effective communication skills
- Excellent analytical and logical reasoning skills
- Excellent Planning/organizing/time management skills
- Knowledge Management
- Risk analysis & management
- Management initiatives
- Innovative thinking
- Effective problem solving skills
- Interpersonal competence and leadership
Technical Competencies
- Good MS Office skills
- Excellent data analysis and data presentation skill
- Sound understanding of P&L
- Sound knowledge of the product / service / SLA
- Workforce Management skill
- Effective Customer Service & Delivery Management
- Strong knowledge about Organization bottom line and top line
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1463
JOB VIEWS
136
APPLICATIONS
35
RECRUITER ACTIONS
See how you stand against competition
Pro
View Insights
Posted in
Sales & Marketing
Job Code
529998
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