Financial Operations Manager - Accounts Receivable - CA/CPA/CWA - BPO

DESCRIPTION

The successful candidate will lead a team of 50-60 employees and will report into Senior Manager, Global AR. The candidate will be a strong communicator and will be responsible for coordinating and representing the interests of Finance Operations receivables group within Amazon in the areas of Vendor/client dispute management, Invoicing, Remittance Application and Collections.

The responsibility of this role will be Global process management. This individual will be a very strong leader who is adept at driving change within a very dynamic business environment and has a proven record of delivering process efficiency results.

Job duties include:

Management responsibilities

- Performs autonomously, initiates and manages complex, departmental and/or cross- company work.

- Managing process workload and establishing priorities.

- Is expected to set and improve policies and procedures, maintaining full compliance, implementing best practices.

- Focus is broad, will lead on projects and areas of finance or support of a business.

- Independently manages and drives recruiting efforts. Continually raises the bar.

- Plays significant role in career development of the team.

- Drives execution of vision and goals for the team.

Business Responsibilities

- Setting up process priorities and aligning with overall organization priorities.

- Driving organization's strategy around vendor/customer experience. With continually looking at improvement in metrics, SLA by process improvement, automation.

- Exploring upstream/downstream improvement opportunities by working with business partners and stakeholders.

- Partnering with the business and IT to scope and implement new technology functionality & enhance existing processes and solutions.

- Drive expansion of vendor self-service functionality and improvement in vendor experience through more timely and effective communications.

- Optimizing global invoicing techniques for the Retail and Non-Retail channels.

- Building and maintaining operations- performance metrics and continually raising the bar.

- Evaluating and communicating accounts receivable controllership risks with the Finance Operations, assessing the adequacy of existing controls and implementing new controls as needed.

- Operationalizing policies, documentation and implementation, and procedural compliance with the Sarbanes-Oxley Act. This includes developing, modifying and maintaining the operational and design effectiveness of internal controls partnering with Internal Audit.

- Ability to lead and contribute in other process areas like cash application, credit notes management, receivables and debit balance collection.

- Hands on experience of managing and leading a team of 50-60 members including Operational managers across receivables processes.

Knowledge & Skills/ Business Acumen/ Education & Experience

- CA, CPA or CWA, with 10+ or more years of relevant Finance and/or Operational experience

- Demonstrates strong communication (verbal and written) skills and is able to positively influence behaviors and outcomes.

- Exceptional attention to detail and a work ethic based upon a strong desire to exceed expectations

- Strong analytical skills and ability to evaluate business processes

- Experience with complex problem solving using Lean / Six Sigma techniques desired

- Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion

- Advanced presentation skills and the ability to guide and influence leadership