Financial Controller - BPO/KPO

- Ensure daily reconciliation production with appropriate resolution and MI for the CB&S businesses, across NY, London and FFT

- Prepare and review monthly balance sheet, with substantiation and potential financial exposure.

- Understanding of the front to back process in a trading environment.

- Regular communication with clients and other departments on daily P&L issues and development of process enhancements

- Responsible for the performance and associated risks for all activities preformed within the service delivery group ensuring at a minimum all SLAs are met.

- Lead, motivate and manage a team of approx 20 to 30 people. Responsible for recruitment, training and development, talent management, staff performance reviews and compensations.

- Foster an environment that understands and effectively manage risk, abides by risk and control guidelines

- Ensure the group is fully engaged in the Operational Risk and Performance Management framework enabling the identification, quantification, reporting, prioritization and resolution of risk and/or sub-optimal performance. Take full accountability for addressing risk and/or sub-optimal performance within the remit

- Partner with the change team and onshore stakeholders to deliver an optimum operating environment through the adoption of best practice, kaizen and lean methodologies.

- Responsible for implementing and managing an effective business resilience model

- Ensure the integrity of the operating environment meets audit or regulatory standards.

- Champion the “extended-team” model, celebrate successes and lead from the front and tackle issues head on.