The Person will be involved in providing objective advise, expertise, guidance and specialist skills with the aim of achieving the project targets.
- Lead client engagements and oversee work-streams
- Identify gaps and areas of improvement
- Design the target operating model (TOM) for future state processes
- Manage activities such as engagement economics and receivables, project resources and team utilization
- Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations
- Participate in business development initiatives
- Contribute to brand development by writing articles, developing thought leadership and point-of-views
- Contribute to knowledge development and management
- Demonstrate significant industry / solution expertise
- Resolving people issues
- Build a high performance team, mentoring and coaching team members
- Support people development through guidance and feedback
- Ensure compliance to the firm's standards, processes and policies
- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence
- Manage senior external/internal stakeholders independently
- Contribute to people-related initiatives including recruiting, retaining and training professionals
- Maintain an educational program to continually develop personal skills of staff
- Understand and follow workplace policies and procedures
Professional Background
- 8 - 10 years of relevant post MBA experience - Consulting background (preferably) or Industry background (Business excellence / functional role/ Solution / Sales)
- Process optimization experience in process areas like Lead to Order (L2O), Order to Cash (O2C), Record to report (R2R), Procure to Pay (P2P), Hire to Retire (H2R) etc.
- Experience in working on Process transformation, Business diagnostics, business case analysis and planning, performance management and budgeting, performance improvement of internal operations, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements
- In-depth domain knowledge of Technology sector. Should have worked in any one or more of following sub-sectors of technology sector - Global capability centres or SSCs, IT Services, Engineering services, BPO, Semiconductor, Devices, Hardware, Software, Internet and e-commerce
- Knowledge of current technology landscape, trends and solutions
- Relevant consulting experience with Big 4 is preferred
- Industry experience of managing functions under controllership, FP&A, Revenue mgmt., transactional finance, etc. especially within the professional services domain
- Exposure to data management and analytics
Preferred Skills
- Expertise in two or more of the areas listed
- Process transformation, Business diagnostics, business case analysis and planning, performance management and budgeting, performance improvement of internal operations, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements
- Hands-on experience on any ERP suite like Oracle, SAP across modules SD, FICO, PS, MM
- Exposure to implementation of RPA/OCR/BI/Consolidation tools
- Experience with process mapping tools like Microsoft Visio, IBM Blueworks, Celonis etc.
- Hands on experience with different data visualization tools like Tableau, Power BI
Core skills
- Sharp focus on quality delivery
- In-depth understanding of the economic and business environment
- Professional network and networking skills
- Excellent oral and written communication skills
- Good leadership qualities
- Client relationship management and account management skills
- Program management, multi-tasking and time management skills
- Excellent people management skills
- Ability to develop / customize solutions relevant to client
- Advanced knowledge of MS Excel, Word, Power Point
- Strong team management skills
Other :
- Willingness to travel
- Willingness to learn and imbibe new skills
- Flexible to adopt to a demanding lifestyle
- Able to thrive in relatively unstructured situations
- High initiative and drive, positive attitude and high commitment
- Maturity and ability to handle pressure
Academic Background
- B.E. / B.Tech. or CA + MBA (preferably from a premier institute such as IIMs, NITIE, SP Jain, XLRI, ISB, FMS etc.) with a good academic background
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