Finance Operations Professional - BFS

Job Description :

Principal Accountabilities and Targets :

Service Delivery :

- Lead a team that offers decision support service to the MBR team by preparing analyses and reports that benefit the Business.

- Oversee the support offered on MBR services.

- Provide thought leadership and manage ad-hoc requests quickly and independently and also be able to prioritize these requests, ensuring these are agreed with the line manager and stake partner.

- Continuous review of processes with the objective of improving the service delivery timeframes and identify areas to create efficiency.

- Lead, coordinate and support simplification, quality and re-engineering initiatives (within MBR and Global Finance/GFOC) leading to positive business outcomes, operational efficiency and higher productivity.

- Escalate and resolve key customer issues in an effective and proactive way to ensure timely resolution

- Ensure operational efficiency and higher productivity utilizing, where possible, Six Sigma Lean process improvement methodologies

- Effectively influence and communicate within and outside the immediate team to drive business priorities/results; good teamwork skills are vital as the role involves working in collaboration with other teams in GFOC.

- Create an environment within the team which fosters free sharing of knowledge & ideas

- Ensure service delivery per PLA (timeliness, accuracy and quality) but also be empathetic to business requirements.

- Plan, lead, adapt and implement change in accordance with wider firm initiatives.

- To continually assess and mitigate the operational risks inherent in the processes, taking account of changing operating procedures, staff movements, Business/ Management restructures, legal and regulatory requirements and the impact of new technology.

- Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by Business Partners.

- Adherence to Group policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, clear desk policy.

External relationship management skills

- Ability and experience of managing internal customer relationships/ service delivery

- Experience of working in wider teams in a global banking organisation.

Customers / Stakeholders

- Ensure support is provided to as per requirement from Business Partners/PLA at a minimum.

- Understand the business requirement and proactively support our partners in achieving business goals.

- Liaise with development & enhancements team, and Administration, Maintenance and projects team

- Ensure MI is provided to and easily understood by Global/Regional/Country MI teams

- Liaise with other MI teams within MBR and beyond, including other business finance teams and wider GFOC.

- Respond to queries from senior group level management as appropriate

Leadership & Teamwork

- Influence and lead the team to ensure MI produced in line with business partner requirements

- Coach team to ensure performance metrics i.e. user queries, access issues, MI produced in line with requirements

- Ensure all team are developed by undertaking a training needs analysis for each team member. Ensure personal development plans are in place covering product knowledge, technical and soft skills

- Operational Effectiveness & Control

- Ensure right first time processes/checks in place for MI production

- Ensure control process are in place to maintain data integrity

- Implement processes to validate work carried out at a macro/micro level

- Engage the team to ensure timely and accurate MI is produced within required deadlines

- Zero control issues

Additional Information / Specific Skills (If Any)

- Prior experience in Management and Business Reporting domain

- Prior experience in a bank/banking affiliate

- Experience of working in a role requiring management reporting and analyses

- Leadership experience

Qualifications :

- Qualified Accountant (ACA, ACCA, CPA or CIMA) or MBA from Tier 1 institution with +10 post qualification experience (PQE) in Business/Financial Planning and Analysis, Financial Analytics, Financial Control, Management Accounting and Group-level Consolidation. Financial Audit is desirable but not essential.

- Experience in data mining, advanced analysis, offering decision support insights, financial statement analysis.

- Strong working knowledge of Financial Systems is key (e.g. Saracen, Cognos, Hyperion, TM1 or similar)

- Ability to understand, map and change reporting process-flows

- Good communication and ability to interact with multiple employee levels/business partners, etc.

- Possess strong analytical and lateral thinking skills.

- Result driven.

- Strong relationship management skills across a diverse organization, especially with senior management

- Flexibility to work in accordance with Business requirements - this may include working outside of normal hours

- Strong leadership capabilities with a record of developing individuals and large teams

- Ability to learn and is highly motivated to perform at the highest standard.

- Must have excellent attention to detail and work within tight deadlines ensuring a complete and accurate flow of information's between stakeholders.

- Must be experienced in working under pressure on multiple process improvement projects