Experience
- 5 to 8 years of experience in a business facing functional analyst role
- Strong analytical and technical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Experience in authoring user stories and use cases from project business requirements and multiple stakeholders
- Experience in publishing BRDs and FRDs and other projects artifacts as deem necessary
- Acts as a liaison between business stakeholders, technical analysts and other project groups
- Perform duties independently under general or minimal supervision within specific assignments
- Work with technology team to define project requirements and review designs and test plans results to confirm that line of business goals are met
- Well versed in doing gap analysis to be vs. as is
- Conduct research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible
- Identify, assess, and document business requirements, recommending business priorities, and advising business on options, risks, and costs
- Report the status of projects and assignments including the risks and mitigation plans to the Higher Management regularly and in a timely manner
- Assist business users during UAT including prioritization of reported bugs & sign off
Knowledge & Skills
- Good to have strong conceptual title insurance domain knowledge
- Has ability to inspire confidence among the Business Users
- Good understanding of traditional software development and Agile (Scrum)
- Strong communication and presentation skills - communication to team members, peers in a manner suitable and easily understood by each group
- Quick learner who exhibits resiliency and tenacity in the face of challenge
- Ability to interact with diverse group within and outside of the organization
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