Factspan - Senior Manager - Delivery

Position: Senior Manager

Location: Bangalore, India

Factspan Overview:

Established in 2012, Factspan is a leading pure play analytics company with expertise in converting data into actionable business insights. Our teams of mathematicians, statisticians and data scientists are experienced in various aspects of decision sciences. We complement such horizontal skills with knowledge of our clients' industries. As needed, we also supplement our US based teams with resources in cost effective locations such as India. Headquartered in Seattle, we also have offices Bangalore. Our clients include Fortune 100 companies in Retail, Financial Services, Insurance and Technology industries. Our Vision is to be the foremost player in the business analytics space.

Roles and Responsibilities:

This is a leadership role, where-in the candidate will be managing delivery for multiple accounts and working closely with the leadership team in driving multiple strategic initiatives within the organization.

- Develop project requirements, SOWs, execution plans, project timelines, and other related materials for the management of deliverables

- Accountability on the overall health of the accounts - timeliness, quality, customer feedback

- Manage the governance processes, client concerns & escalations, drive productivity and utilization

- Create compelling presentations that provide actionable insights and recommendations

- Managing customers at senior leadership levels and their expectations. Growing such customer relationships in value, customer satisfaction, revenue mix (jointly with the onsite team)

- Explore and capitalize on opportunities to cross-sell and up-sell to existing & new clients within the account

- Constant innovation and creating new solutions/accelerators/POVs which maps to the market place requirements

- Support on new proposals/RFPs as required

Skill & Experience:

- Managed large delivery teams with revenue targets

- Had strong knowledge of Delivery Management processes/tools

- Have managed onsite-offshore engagement model

- Have provided leadership and have managed the delivery across accounts

- 8+ years of relevant analytics experience, with 5+ in leading and managing delivery teams

- Excellent coaching and mentoring skills - Leading, growing and mentoring an enthusiastic team of high energy professionals and building future leaders

- Build additional competencies & skill sets in line with market requirements and future growth potential

- Solid planning, priority setting, and project management skills with experience managing multiple & complex projects and resources concurrently

- Excellent consultative, interpersonal, communication and presentation skills

- Highly motivated, collaborative, and innovative - adapatible to work in a fast changing, high learning and sometimes unstructured start-up environment

- Proven experience managing and delivering a wide variety of data and analytic solutions

- Strong understanding of Python, SQL, Hadoop/Other big data technologies - knowledge about any other key languages would be a plus

- Hands on experience into Machine learning and good knowledge on artificial intelligent concept

- Experience working with US clients

Behavioural Attributes:

- Analytical thinking

- Excellent Verbal/Written communication

- Excellent Interpersonal & Presentation skills

- Willingness to go beyond the textbook while applying statistics in a business situation which typically entails less than ideal data quality/quantity