Factspan - Manager/Senior Manager - Analytics

Roles and Responsibilities:

People Leadership:

- Is able to attract and retain high performing team members

- Mentor others by showing leadership in the areas of developing strategies, analytics methods, problem solving, work ethics and quality

- Lead knowledge sharing sessions in the team, participate in developing white papers and share new trends in analytics with colleagues and evolve one's own opinion on the concepts

Delivery Responsibility:

- End to end responsibility from defining to ensuring execution of analytics program, working closely with multiple client stakeholders and delivery teams

- Lead project management - adherence of timelines and quality of delivery, forecast people requirement, business needs, manage and communicate with stakeholders, ensure that the teams follow operational discipline

- Prepares for engagement reviews and quality assurance procedures

- Communicate with stakeholders, establish review mechanism and governance rhythm to ensure program visibility and timely execution

- Oversee translation of roadmap to execution - working closely with analytics project managers on proof of concepts, data & technology teams on data & infrastructure readiness for scalable deployment

- Lead project/resource allocations with respective delivery leads.

Analytics Thought Leadership:

- Research new methods of analysis, suggest areas of analysis to the team, understand clients- long-term analytics requirements and actively suggest methods to answer such needs

- Keep up with cutting edge analytics techniques and tools in the continuously evolving area of decision science

- Good Thought Leadership & ability to structure & solve business problems, innovating, where required

- Crafts innovative data and analytics representations that allow insights to be easily understood and extracted from large amounts of data and analytical output. As a practice leader, lead a team of people comprising of both direct and indirect reports and motivate the group through clear communication and strategy

Account Growth and BD:

- Consistently proposes and designs analysis and research projects on behalf of clients

- Establish strong rapport with key stakeholders, Senior Business Leaders,

- Participate in the sales process to scope client needs

- The key focus of this position will be around influencing the customer decision journey, improving Customer Experience & Retention using analytical methods and business intelligence.

Qualification & Experience:

- 6+ years of experience into Analytics

- Bachelor's or Master's degree in Statistics/Mathematics/Engineering (BE/B.Tech/M.Tech/M.Sc)

- Possess strong analytical/logical thinking skills

- Strong structured problem solving skills

- Experience with statistical software such as SQL, R, etc.

- Self-starters, willing to work in a start up with the motivation to build the organization as the best in the industry

- Has a flair for numbers and is excited about solving business challenges using data

- Very good interpersonal skills, able to influence without authority, adaptable to changes and possess initiative and creative approaches

- Functional domain experience in marketing, customer relationship management, sales, or pricing function - preferably in travel, retail, technology or e-commerce industry

- Ability to manage and direct multiple priorities and meet aggressive deadlines in a fast paced environment.

- Must have excellent project/program management skills and have experience managing multiple work streams and projects at one time

Behavioral Attributes:

- Analytical thinking

- Requires the ability to think and plan strategically.

- The ideal candidate will be a high energy personality type who can mobilize staff around a goal and achieve it, has the ability to sustain high levels of activity over long hours, and has the mental energy to constantly seek better alternatives

- Strong skills in developing teamwork involving a multidisciplinary approach with staff

- Mental ability to deal with complex situations and individuals in distress