Factspan - Account Manager - Analytics

Factspan - Account Manager - Analytics (Work permit in US)

Factspan Overview :

Established in 2012, Factspan is a leading pure play analytics company with expertise in converting data into actionable business insights. Our teams of mathematicians, statisticians and data scientists are experienced in various aspects of decision sciences. We complement such horizontal skills with knowledge of our clients- industries. Headquartered in Seattle, we also have our office in Bangalore, India. Our clients include Fortune 100 companies in Retail, Financial Services, Insurance and Technology industries. Our Vision is to be the foremost player in the business analytics space.

Roles and Responsibilities :

Client Engagement :

- Develop a detailed understanding of customer's business requirements and positions to improve or add to current services through the identification of up-sell/cross-sell opportunities.

- Monitor the activities of the delivery team to ensure project milestones are met as per the client expectations and ensure flawless delivery of projects by monitoring the activities of teams.

- Build & establish customer relationships and serve as a business partner for key customer accounts

- Identify opportunities to help secure contract renewals and support new business development.

- Identify, evaluate and purse new customer opportunities

- Own the full pursuit cycle for new client acquisition and drive client specific sales pitches in collaboration with the sales team

- Build effective long-term client and partner relationships

Skills :

- Ability to effectively manage multiple accounts ensuring timely completion of contract deliverables and revenue recognition.

- Flair for evaluating alternatives and deciding on a plan of action

- Thought leadership, across the client enterprise and in a multiple project environment, which influences clients, team members, and key stakeholders

- Practical business experience in account management, consulting services, sales and customer service.

- Excellent Interpersonal & Presentation skills