Facility Manager - Real Estate

Key purpose of the job:

- The Role is responsible for managing a property by working in close coordination with the facilities manager of each property. Address escalated issues and critical issues to the regional head on a need basis.

- Also, manage the day to day operations with the branded amenities service providers

- Strategic Monitor Management & Maintenance of the property

- Budget Control and Estimation of Maintenance charges for the assigned project

- Review of periodical Maintenance charges

- Assist and Co-ordinate with Legal Team and societies/associations for Conveyance of the property

Operational:

- Manage the relationship with the general facilities management team and the branded amenities service providers on an operational basis

- In matters related to general facilities management, directly interact and manage the customer requirements for escalated issues

- Monitor Customer/Possession details from Customer Care team

- Monitor Handover possession to Customers

- Monitor Customer Complaints/Queries/Issues on Product and Services and timely resolution of the same

- Budget/Estimate Maintenance charges for the assigned project & Estimate Property Tax

- Liaison with Municipal Corporations/Government Bodies for Property Tax assessment/Land Revenue etc.

- Ensure issuance of Insurance/AMC/Guarantees/Warranty's/Consents/Licenses/Norms etc

- Ensure that the process for takeover of Units and Project (Inspection/Snagging/Rectification etc). is followed as per the standard operating procedures

- Ensure smooth transition from the company controlled site to Society

- Formulate MIS Reports for the Management