Functional Duties
- To design and deliver training programs specializing in Finance & Accounting
- To conduct TNA and facilitate sessions for new recruits on modules like, P2P, O2C, GL/Bank Reconciliation
- Design training content to suit F&A ‘s requirements
- Conduct TNA on timely basis and prepare, develop and schedule training batches to ensure continual up skilling of staff
- Prepare action plans and implement it for all trainees who score less than the set targets
- Create redeployment reports for trainees that are unable to continue as a part of the training due to certain reason
- Collect and compile batch feedback from Operations
- To ensure all information is used, accessed or disseminated as per the defined guidelines and for business purposes only
- Generate Training quality scores and prepare and maintain reports pertaining to training
- Liaise with the Quality team/Operations to identify main pain areas and address those through customized training sessions
- Perform other duties as assigned
QUALIFICATION (Education):
- CA / MBA (Finance),Exp 5-7 years,International F&A BPO or a captive shared service centre,/International Finance Back Office Operations
- Should have conducted F&A training
MANDATORY SKILLS / PROCESS ABILITIES
SKILLS PROFICIENCY REQUIRED
Customer Orientation, Assertive, Multi Tasking, Flexibility, Communication Skills, Numerical Ability, High on Commitment
COMPETENCIES CRITICAL FOR THE ROLE (BEHAVIORAL) COMPETENCY
Planning,Analytical Thinking ,Decision-Making,Customer Focus
People Management ,Communication ,Team Leading,Quality and Improvement orientation,Resilience
Please mark subject line "Manager Process Training - F&A"
Please mention CTC and notice period on mail
Please email to arvind@leadsearch.biz
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