Key responsibilities:
Practice management:
- Responsible for day-to-day operations of the sub service line or team/group within the Tax Service line
- Deliver work by consistently applying designated methodology, processes, standards and technology tools
- Ensures delivery on the Work Order with respect to turnaround, quality, handling workflow distribution, meeting volume- levels, etc.
- Act as single point of contact on engagements for Users regarding service delivery and day-to-day operations
- Monitor metrics for service delivery, opportunities for improving customer satisfaction and implement appropriate modifications to process as may be needed
- Instill GDS/EY culture at the individual level-
- Help implement strategic initiatives, as defined by Service Line Leaders
- Proactively and timely identify operational problems and propose solutions. Escalate issues where required to the reporting Managers
- Assist in sub-service line and engagement management under the guidance and supervision of team managers
- Develop, mentor and supervise Analysts and Advanced Analysts
- Proactively recognize issues and recommend solutions
- Proactively seek opportunities to cross-train oneself to support on multiple country engagements
- Proactively delegate client load and exposure to different team members
- Foster collaboration and constructive communication within the team
- Demonstrate leadership and executive presence
- Display general knowledge of engagement big picture Communicate in face-to-face situations, by phone and via
email, and determine the appropriate mechanism for communicating, given the situation
- Display general knowledge of engagement - big picture
- Adhere to practice protocol and other internal processes consistently-
- Tax Seniors typically manage teams comprising Tax Analysts and Advanced Analysts. The exact team structure depends- on the size and complexity of the engagement.
Qualifications:
- Master's degree (or CA/ ICWA/CS Inter/ Final) required
- At least 4-5 years of previous Transfer Pricing experience. Preferred that the candidate has exposure to complete or partial Global documentation projects within the Transfer Pricing field
- Should be handling a team
- Proficiency with technology required (e.g. MS word, MS excel, MS power point)
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