EY - Senior Manager - Forensic & Integrity Practice

Your key responsibilities:

Technical Excellence:

- Networking- Creates and manages good independent relationships with clients' senior management

- Good Commercial Acumen- Provides a perspective to clients on trends and emerging practices in the local and global market in relation to client's operations

- Client Management Lead role in execution of client service and begins to serve as a Trusted Business Advisor, use in-depth knowledge of the client to anticipate and address complex issues

- Business Development- Lead preparation of high quality proposals including developing the fees/entry strategy

- Contributes to the profitability of the firm- Generates additional work from existing clients and supports in selling new client proposals

- Leads and coordinates the planning and management of assignments with guidance from the partner

- Manages projects and processes- Balances multiple priorities by considering risk, importance, level of urgency, political impacts and other linkages

- Technical competence & strategic thinking- Demonstrates a good level of technical knowledge and judgment and has the ability to develop well-reasoned and researched arguments on client issues, demonstrates expertise in auditing telecom companies.

- Risk management Provides pertinent guidance and advices to colleagues on quality or risk management issues, enables colleagues to address risk and quality issues by providing advice based on his experience

- Knowledge management- Strong contribution to knowledge sharing efforts, reviews and continually improves processes so that the team and the firm capture and leverage knowledge

- Leadership & Team work- Creates a climate of high performance in the team, promotes a good understanding of his team's goals and contribution

- Counseling and people development- Proactively provides guidance on development of technical, interpersonal and soft skills to improve competence of the team members and counselees

- Exhibit professional demeanor- Look and sound professional, demonstrate appropriate conduct.

Specific skill sets and experience required:

- Manage a service delivery team to provide support to Client's Ethics and Compliance team

- Ensure team follows best practices and maintain service level agreements.

- Manage the team and individual performance, technical and skills development Encourage open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together

- Maintain metrices of the engagement such as invoicing, margins etc.

- Develop problem management and service improvement plans.

- Set clear objectives, evaluate progress and instill a high performance culture with focus on team work, service excellence and ownership for resolving Client's issues

- Set-up, manage and improve standards and procedures within the team

- Review daily priorities and take appropriate action to ensure results are achieved. Review teams work on day to day basis

- Work with the team in driving process improvements

- Maintain Client relationships

- Ensure process documentations are up to date

- Oversee Transition plans and along with toll gate approvals

- Produce end to end metric reports to assist management with informed decisions based on trends

Qualifications:

- Lawyer/MBA/CA

- PMP certification will be an added advantage.

- Tech savvy.Experience

- Minimum 7-8 years of post-qualification work experience

- Experience in managing services preferably in Big 4 and experience of working with MNC and Domestic client

- Should have been part/led engagements with Law firms (especially International Law firms) PMP certification will be an added advantage