EY - Senior Consultant/Manager - Healthcare Consulting

Brief Company Description

At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

In a world that's changing faster than ever, our purpose acts as our compass guiding our more than 260,000 people - providing the context and meaning for the work we do every day. Our multi-disciplinary teams help businesses build trust among all stakeholders and create long-term value for our clients.

With our four service lines - Assurance, Consulting, Tax and Strategy & Transactions - our deep sector knowledge and our technology solutions, we help our clients to navigate complex policy and regulatory developments, manage risk and drive responsible growth. We help businesses by guiding their capital agenda, effectively and efficiently capitalize on new opportunities, optimize business performance and enable transformation by leveraging digital and emerging technologies.

Job Role

The role will be involved in providing objective advise, expertise, guidance and specialist skills with the aim of achieving the project targets. The Senior Manager will mainly work with the EY team to:

- Involved in client engagements and oversee across work-streams

- Develop solutions to the customer challenges and identify gaps and areas of improvement

- Design the target operating model (TOM) for future state processes

- Review activities such as engagement economics and receivables, project resources and team utilization

- Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations

- Contribute to brand development by writing articles, developing thought leadership and point-of-views

- Contribute to knowledge development and management

- Demonstrate significant industry / solution expertise

- Build a strong team and be a strong role model, mentor and coach

- Resolve people issues

- Support people development through guidance and feedback

- Ensure compliance to the firm's standards, processes and policies

- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence

- Manage senior external/internal stakeholders independently

Professional Background

- Post Graduate degree in Business Management (MBA) /life Sciences/Pharma from a premium institute

- Expertise in two or more of the areas listed - Experience in working on process transformation, business diagnostics, business case analysis and planning, planning budgeting and forecasting, performance improvement of internal operations, Service sourcing, Vendor assessment, Outsourcing/offshoring strategy and setup, Shared service or organization transformation or design of SLAs, process KPIs and reporting requirements

- Experience in working on Go-to-Market strategy, Business diagnostics, business case analysis and planning, performance improvement of internal operations, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements

- Exposure to data management and analytics

Preferred Skills

- Exposure to research and development functions (clinical, medical, regulatory), payer and patient data, sales force effectiveness etc.

- Working knowledge and understanding of applications and platforms such as Veeva, SAP, Oracle, Salesforce, Argus etc.

- Hands on experience with different data visualization tools like Tableau, Power BI

Core skills

- Sharp focus on quality delivery

- In-depth understanding of the economic and business environment

- Professional network and networking skills

- Excellent oral and written communication skills

- Good leadership qualities

- Client relationship management and account management skills

- Program management, multi-tasking and time management skills

- Excellent people management skills

- Ability to develop / customize solutions relevant to client

- Advanced knowledge of MS Excel, Word, Power Point

Other

- Willingness to travel

- Willingness to learn and imbibe new skills

- Flexible to adopt to a demanding lifestyle

- Able to thrive in relatively unstructured situations

- High initiative and drive, positive attitude and high commitment

- Maturity and ability to handle pressure