EY - Manager - Healthcare Research

Job Summary:

The Domain Analyst is responsible for delivering impactful analysis and insight across customer groups for the Health domain to which the individual is aligned. These priorities may cover supporting accounts, regions and/or strategic solutions; providing an insightful perspective on Health sector (Providers, Payers, Digital Health); supporting a service line strategy or contributing to development of market-impacting points of view to support a domain's go-to-market priorities.

This role requires the ability to combine strong analytical skills and a strategic mindset with real-world perspective driven by an understanding of both clients- experiences and broader marketplace drivers. A collaborative mindset is also crucial, as Analysts have a key role to play in supporting networks within their domain, supporting the sharing of information across sectors, service lines, regions, accounts and solutions, and using that information to further strengthen the quality of materials produced.

Analysts work closely with the GTH Health Team Leader, the Health Knowledge Leader, senior Health Analysts and Knowledge Managers to support the domain's leadership and other senior stakeholders, providing impactful analysis and insights to help EY differentiate itself in the marketplace. The role would also require the Analyst to balance his/her time allocation across multiple customer groups and their priorities, in alignment with the capacity plan prepared and agreed between the GTH Domain Team Leader and the Domain Knowledge Leader.

This individual will be credible as a Health specialist and will help to ensure the quality and delivery of outputs by knowledge staff in GTH to support the domain's initiatives. They will also proactively consider opportunities to engage with other domains around issues of common interest and participate in cross-domain initiatives.

Essential Functions of the Job:

- Provide clear analytical insight and understanding of the Health sector, with responsibility for the execution of deliverables based on a sound analysis of the domain's dynamics and drivers.

- Support engagement with sector leadership and internal customers to provide a big-picture perspective on the issues, challenges and opportunities facing the domain, preparing impactful analysis on the implications of those trends for EY and its clients.

- Support development and co-creation of insights beyond publicly available information by interacting with Senior Analysts, Knowledge Managers, account teams, engagement teams and service line colleagues to extract, update, share and use appropriate content.

- Together with the Knowledge Manager, proactively alert stakeholders and internal customers regarding changes amongst key clients and competitors, and assess the impact of those changes on internal strategies and plans.

- Develop relationships with key internal customers in accounts/solutions/service lines/markets/regions and collaborates with domain customers and EYK colleagues to deliver analysis and insights that support business development activities and service delivery to clients (including for relationship building initiatives and specific engagements).

- Provide research, analysis and insight support to major pursuits, including working with other EY Knowledge and Global Markets teams to deliver relevant analysis on market sizing, market share and market performance.

- Proactive approach to identifying materials, credentials and other information, particularly from key engagements, that are relevant within and across domains, and sharing that information in appropriate formats with teams and communities (eg accounts, solutions, sub-service lines).

- Identify cross-sector point of view (POV) sharing opportunities and seek opportunities to collaborate with other domain teams on issues that cut across EY's business activities.

- Support the collection of benchmarking data from pursuits, engagements and proprietary research to enhance the depth of data available on the EY Benchmarking database and to the broader firm, and use data from EY Benchmarking to support domain priorities.

- Act as a role model within EY Knowledge and the domain and positively influence change by: leading by example; championing knowledge-sharing behaviors; connecting people; encouraging enterprise-wide sharing; and appropriately leveraging and reusing existing collateral.

- Strong focus on research competency with active participation in R&I competency development offerings related to research leading practices

Analytical/Decision Making Responsibilities:

- Ability to synthesize and analyze information coherently and succinctly. Able to bring together a variety of perspectives and sources across the domain to deliver impactful analysis that supports business priorities.

- Confident in understanding multiple business drivers and capable at identify issues and trends that translate into relevant to market opportunities for the business

- Demonstrates ability to use both qualitative and quantitative research and analysis methodologies, including financial analysis skills, to synthesise information, review data inputs and provide analytic insights through visually compelling deliverables

- Adept at using strategically sound analytical methodologies and capable at coaching less-experienced team members to improve their skills in research, analysis, data analytics and visualization.

- Understands the firm's go-to-market strategy and service delivery models, how core business services support the business, and how knowledge analytics and measurement enables exceptional client service and high performing teams.

- Understands EY Vision 2020 and Knowledge Transformation, and ensures key knowledge research and insights activities are aligned to them

Knowledge and Skills Requirements:

- Possesses deep understanding of the Health sector (Providers, Payers and Digital Health), strong analytical skills and the ability to develop a considered point of view

- Capable of putting individual projects/initiatives into a - big picture- context

- Credible experience working in a fast-moving, client-driven environment

- Collaborative and able to work well both as part of a team and independently

- Comfortable presenting to audiences and interfacing with stakeholders and internal customers at different levels of seniority

- Well-structured oral and written communications skills; able to explain difficult concepts in a clear, concise and graphic-rich style, using appropriate analytics and visualization tools.

- Understanding of internal stakeholders and external clients- needs and concerns; responds with a sense of urgency

- Willingness to build a network of internal contacts to help support domain and broader business objectives

- Ability to take ownership for delivering customized projects with a degree of autonomy; adept at working on a number of projects simultaneously.

- Understanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectives

- Demonstrated strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional demeanor

- Advanced skills in Word, Excel and PowerPoint

Supervision Responsibilities:

- May help to manage multidisciplinary project teams, often working virtually across service lines and geographies

- Limited direct supervision responsibility but must help to cultivate a high-performance teaming environment with analysts in a global, multi-cultural and virtual environment

- Reviews the work of colleagues and mentors their skills development

- May serve as counselor or manager for other analysts and specialists

Other Requirements:

- May require occasional travel, both domestic and international

- Flexibility in working hours to accommodate workload and multiple time zones as needed

- Proficient in English, both written and verbal

Job Requirements:

Education:

- Bachelor's degree or equivalent work experience. Master's degree or postgraduate qualification an advantage.

Experience:

- 7+ years- experience in strategy, business analysis, industry research, management consulting or business performance, advising organizations in Health sector