EY GDS - Assistant Manager - Reporting Analytics

The opportunity

We're looking for the incumbents who are responsible to coach, mentor and develop a strong team, manage utilization and grow the depth and breadth of our support to the organization's priority engagements.

Your key responsibilities -

- Champion and lead the global, priority accounts for the designated region

- Contribute and add value to complex engagement (expected to do chargeable work execution or review)

- Perform review on an ongoing basis and take corrective steps where necessary or make incremental improvements

- Develop working relationship with the Assurance team Senior or Assistant Manager to ensure effective integration between teams

- Coordination, supervision, and development of a growing team of AMSs (Associates and Senior Associates)

- To facilitate establishment of new work from project initiation to business-as-usual stage

- Team development, including mentoring, counseling and team building

- Responsible for quality control, review of the team's work, and ensuring overall adherence to turnaround time

- Ensuring all protocol-related documents are up-to-date and being followed by the respective teams. E.g. Portfolio allocation, VOC, etc.

- Act as an owner of all process-related documents and ensure that they are up-to-date,

- Facilitating knowledge sharing

- Proactively escalate any major delays in service delivery and suggest effective and feasible solutions

- Conduct monthly meetings with counselees and send minutes of the meetings to reporting managers of counselees

- Relationship building with the engagement team

- Manage attrition in the team

- Drive quality culture and promote process improvements in the team

- Assist in hiring, documentation, training and other related aspects

- Contribute to the culture of the broader team

Skills and attributes for success

- Excellent communication, presentation, interpersonal and facilitation skills

- Strong computer skills, viz. proficiency in Microsoft Word, PowerPoint, Excel, MS Outlook and Internet.

- Proactive, organized and self-sufficient with the ability to prioritize work and multitask

- Analyze complex or unusual problems and deliver insightful and pragmatic solutions

- Strong organizational and management skills with ability to delegate work effectively

- Excellent people skills with the ability to promote teamwork and lead and motivate a group of 10-15 team members

- Ability to effectively summarize and conclude work, applying appropriate documentation standards

- Ability to pay attention to details and meet tight deadlines, ensuring that high-quality work is done consistently

To qualify for the role, you must have

- 6-8 years of overall work experience with over 3 years of demonstrated experience in process management and project management (MBA or Certified PMP preferred) and over 3 years of experience in people management.

Ideally, you'll also have

- Interest in business and commerciality.

What we look for

- A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment

- An opportunity to be part of a market-leading, multi-disciplinary team of 7200 + professionals, in the only integrated global assurance business worldwide.

- Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries