EY - Assistant Director - ITS Organizational Change Management

Assistant Director - ITS Organizational Change management

Responsibilities:

- Manage and lead Organizational change management programs for business transformation programs.

- Lead organizational change management work streams with a structured methodology / process

- Manage and support cross functional team across multiple geography to orchestrate and deliver successful change program on time and on budget by increasing employee adoption and usage

- Define, develop, and execute change strategies / plans as per the business requirements

- Facilitate leadership alignment workshops to clarify business transformation vision and scope, case for change, and program governance model

- Evaluate the change impact and organization readiness to identify and mitigate potential risks

- Identify and define benefits as part of change program

- Create communication and stakeholder engagement plans to enable smooth implementation of the change strategy

- Install and manage the change agent network

- Prepare and manage the implementation of training strategies and plans (consist of delivery plan and methods, environments, tools and scheduling)

- Support development of communications relevant to change initiatives (establish change corners, roadshow artefacts, newsletters etc.)

- Define success metrics and measure performance against different change initiatives

- Support organizational design interventions and define roles and responsibilities

- Create and maintain user personas and journey maps