Experience Centre Manager - FMCD

Industry - Consumer Durables

Category - Sales & Marketing

Skills - Experience Centr, Marketing, Target Audience, Sales, Events, Product Launch, Operations, Training, Innovation, PR, Social Media, Budget

Job Type - Permanent

Job Description - Ensure the maintenance of processes that work, and the reinvention of procedures that impede sales. Ultimately, a fantastic experience centre manager will liaise with our team of marketing specialists to ensure that our company is a preferred provider within the target audience.

Client Details

Our client is a leading global multinational in the FMCD industry with presence in over 100 countries and a strong brand recall. In India, they have an ever-increasing footprint and are extremely driven in their endeavor to offer the best in class products and consumer experience. They need a fantastic Experience Centre Manager to lead the responsibility for the same.

Description

- Drive Sales using Experience centre as a tool

- Book and manage events and demonstrate products to clients

- Engage with North region channel partners, invite them to demonstrate new product launches

- Manager day to day operations of Experience and training centre

- Be able to interpret how the customer thinks and feels and therefore, be able to provide some statistics on sales trends and customer satisfaction.

- Ensure experience centre is best in class facility and have all the equipment in good working condition at all times

- Act as the company experience ambassador for all visitors to the centre, be able to explain and demonstrate features of products

- Oversee facility upgrades and enhancements to keep the experience centre current with the latest company product innovations

- Work closely with the local salesforce to follow up on leads, new project opportunities that have been generated by the centre

- Coordinate with Public relations and social media teams to leverage marketing and event activity to build brand awareness and generate new sales opportunities

- Manage the budget for the experience centre

Profile

Graduate with MBA Marketing and 5-7 years of experience in similar field is preferable. Fluency in written and spoken English besides experience in event planning and /or show room management is important. The person should have proven track record in marketing communications and or/sales role in a retail and/or showroom environment besides being highly organized and detail oriented with a demonstrated ability to successfully juggle multiple projects.

Public speaking and/or event coordination experience along with excellent presentation skills and the ability to quickly learn and communicate technical knowledge is crucial. Demonstrated flair for design is a plus.

Job Offer

A chance to work with the Industry's leading brand that offers great growth prospects and competitive pay.

Contact - Swapnil Khetan - +91 (0) 22 4236 3332

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