EXL Service - Insurance Analytics Manager

Role Overview:

- Emphasis is on providing business insights and managing end to end project delivery

- Structure analytical solution to address business objectives and problem solving

- Translate stated or implied client needs into researchable hypotheses.

- Develop sophisticated analysis plans to test those hypotheses given data and resource availability, time, etc.

- Effectively guide the team around problem structuring and use of analytics (tools and techniques) to carry out analysis

- Facilitate client working sessions and lead recurring project status meetings

- Develop long-lasting, trusted advisor relationships with clients

- Able to work in dual shore engagement across multiple time zones

- Manage business uncertainty

- Secure new opportunities within existing account relationship

- Assess customer needs, pain points, behaviors, activation levers, headroom for growth, value propositions, etc.

- Manage day-to-day project operations, serve as the functional and domain expert on the project team to ensure that they meet client expectations

- Provide quality oversight on deliverables prepared by the project team before submitting to client

Responsibilities:

- Project task management

- Define project deliverables, controls and ensure adherence to these

- Supervise and assist the team on project execution and delivery

- Monitor project progress and ensure adherence to client expectation

- Communications, including deck writing

- Coordination of all sub-team efforts; Creation of project plan, define milestones, timelines, review plan with the team

Delivery of output

- Facilitation and gathering of client feedback on problem structuring

- Understand and define business problems, get all background information and collect relevant data points

- Create solution hypothesis and get client buy in, discuss and align on end objective, staffing need, timelines and budget

- Effective management of frequency of feedback loop with offshore resources

- Build capabilities in junior team members

Candidate Profile:

- Bachelors/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply

- 6-8 years experience, preferably in insurance analytics (pricing)

- Management expertise status reporting , managing workload, escalating issue, removing roadblocks

- Must have experience in managing clients directly

- Experience in working in dual shore engagement

- Proficiency in VBA, Excel, SAS, Python (Data extraction , Data prep, Building macros and functions , automation)

- 5 years experience in VBA, Excel, SAS, Python

- Superior analytical and problem solving skills

- Demonstrated leadership ability and willingness to take initiative

- Strong record of achievement, solid analytical ability, and an entrepreneurial hands-on approach to work

- Outstanding written and verbal communication skills

- Able to work in fast pace continuously evolving environment and ready to take up uphill challenges

- Is able to understand cross cultural differences and can work with clients across the globe