Job Description and Responsibilities :
- Design and implement a strategic business plan that expands company's customer base - within existing clients and new clients.
- Deliver on monthly revenue quota numbers for each of specific geographic region(s) & client accounts within those regions, by utilizing the dedicated front-line managers & their teams
- Actively seeking out new sales opportunities through monthly/quarterly business review calls coupled with roadshow within markets alongside Sales & Marketing team and convert these leads into active revenue pipeline
- Representing company at industry events and conferences and taking up the speaking opportunities and delivering world class content.
Short term and Long term KRAs :
- Develop key business insights from existing account level information and implement multiple sustainable strategies for each of the regional business unit
- Detailed analysis of business pipeline via RFP analysis and live project data across teams
- Drive ownership of revenue and profitability of all the regional business teams
- Strengthen existing client relationships / build new relationships and advocate company with the client organizations at the executive level
- Partner with the sales team to identify and follow through the business opportunities and development across client segments
- Identify cross selling opportunities ( across regional relationships)
- People management /leadership
- Lead a group of high performing team
- Model the right behaviours to create a culture of trust and operational excellence
Qualifying Skills :
- Demonstrated record of success in leadership role(s) (Minimum 12 years in Market Research, KPO or Healthcare services company
- Experience in delegating, managing and influencing teams and individuals towards strong client service delivery
- Excellent People Management, Team management and Client management skills
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