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1433315

Executive Director - Revenue Cycle Management Operations - Healthcare

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Posted 7 months ago
Posted 7 months ago

RESPONSIBILITIES

Team Management

- Managing a large Operations team spread over different locations with multiple clients in portfolio.

- Drive Long Term Talent Strategy for the organization, including Talent engagement, succession plan at all levels, development, and retention to ensure higher retention rate of employees.

- Drive/Create an inclusive, transparent, and collaborative culture in the teams.

- Provide value-based Leadership to team and be a role model in practicing MERIT (AGS values).

- Manage and create a structure aligned to create best in class client experience and create long term value for AGS.

Business Delivery

- Design and execute delivery systems to create Best in Class Client Experience

- Meet/Exceed Client SLAs consistently.

- Drive Continuous improvement and Transformation plan for clients using Six Sigma and LEAN methodologies.

- Improve the operational systems, processes and policies in support of the client's SLAs.

- Lead and create short and long-term strategy to deliver business outcomes.

- P&L Ownership - Oversee financial management of the processes and work with respective departments in terms of costing and profitability.

- Effective and timely coordination and communication with the support functions(SAP, HR, IT, Finance, Employee engagement)

- Comply with the client and organization's internal policies and procedures.

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Posted By

976

JOB VIEWS

296

APPLICATIONS

0

RECRUITER ACTIONS

See how you stand against competition

Pro

View Insights

Posted in

BPO

Job Code

1433315

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