Executive Director - Reference Data - Investment Banking

We have an opening with leading IB based in Chennai for Executive Director - Reference Data role

- Reference Data is a key global function broadly covering:

- Instrument & Price Master Data Management

- Client & Account Master Data Management

Head of Reference Data India Operations is a senior leadership role taking an operational and managerial leadership for India in a matrix organization leading over 150 colleagues across India and vendor managed services.

The purpose of the role includes managing process performance in line with agreed SLA and targets, driving a culture of continuous improvement delivering high-quality service, and maintaining effective working relationships with key stakeholders and customer business areas.

Key Accountabilities :

- Communicate issues and status at all levels of the organization as well as closely managing vendor relationships.

- Implement productivity measures and set benchmarks, appropriate to the team's knowledge and capability, and ensure that all service level agreements are maintained or improved upon.

- Ensure all processes have appropriate and consistent measures in place and that all key risk and quality indicators evolve in line with the growth of the business.

- Drive the adoption of Barclays Data Management strategy, policy and standards

- Responsible for the identification and implementation of continuous process enhancements designed to streamline similar functions, eliminating duplication, highlighting and reinforcing best practices and ensuring consistent measurements and service delivery.

- Leads, motivates, and develops the team to create a high-performance culture and enhances the knowledge base, skills, talent and capability within the teams.

Stakeholder Management and Leadership :

- Excellent communicator with the flexibility to communicate effectively using the right medium across all levels of the function and build successful relationships with key stakeholders, SMEs, and other functions.

- Manage process adherence and deliver to the contractually agreed Service Levels

- Accountable for budget management and efficiency targets

- Create an environment that encourages staff retention; high levels of staff engagement and drives improved employee satisfaction year on year

- Sets stretching objectives for self and team and delivers against those objectives.

- Demonstrates effective use of performance development, shares best practices identify successors, and develops a culture of coaching and development.

Decision-making and Problem Solving :

- Actively participate in the development, articulation, and implementation of the business & functional strategy

- Monitor and drive plans to achieve successful completion on time, budget and quality

- Partner with technology in prioritizing the business requirements and delivering timely & quality solutions

- Proactively engage and agree to plans with senior leadership covering Transitions, Service Delivery, Performance Improvements, Issues Resolution and Complaints

Personal Qualities :

- Demonstrable experience of managing large teams (50+) in a Financial Services organization with strong leadership skills

- Prior experience in Operations/Service Management leading multi-discipline teams

- Strong understanding of the financial instrument and client data domain

- Excellent written and verbal communication skills that can transcend both junior and senior audiences.

Desirable skills/Preferred Qualifications :

- Demonstrable knowledge and experience of Reference Data in a Financial Services organization

- Postgraduate qualification or equivalent industry experience

- Knowledge of Data Vendor such as Bloomberg, Reuters and Data management practices

- External certification - PMP, Lean Six Sigma

- Strong skills in the use of documentation, planning, and presentation software tools e.g. Advanced MS Office, SharePoint, Visio skills, MS Access

Please apply with the updated CV and following details 

- Current Company :
- Current Designation : ___________ Since ________
- Total Exp:
- Relevant Exp:
- Current CTC :
- Exp CTC:
- Notice Period :
- Reason for Job Change :
- Current Location
- Preferred Location
- Reporting to :
- Handling a team of :

Tejashree Waradkar
Team Leader