EvolutionCo - Digital Account Manager

- As an Account Manager, you will play a pivotal role in managing client relationships, ensuring client satisfaction, and driving growth.

- You will be responsible for overseeing a portfolio of accounts, developing strategic plans, and working closely with internal teams to deliver on client objectives.

Key Responsibilities:.

- Manage and nurture client relationships to ensure long-term satisfaction and retention.

- Serve as the main point of contact for clients, addressing inquiries and resolving issues promptly.

- Develop and implement strategic account plans to achieve client goals and drive growth.

- Collaborate with internal teams to ensure seamless service delivery.

- Monitor and report on account performance, providing regular updates to clients and internal stakeholders.

- Identify opportunities for upselling and cross-selling additional services or products.

- Conduct regular meetings with clients to review progress, gather feedback, and discuss future plans.

- Stay up-to-date with digital marketing trends and best practices to provide clients with informed advice and solutions.

Qualifications:.

- 3-5 years of experience in account management, preferably within a digital marketing agency.

- Proven track record of managing and growing client accounts.

- Excellent communication, negotiation, and interpersonal skills.

- Strong organizational and time-management abilities.

- Ability to work collaboratively with cross-functional teams.