etrade Online - Team Manager - Vendor Management

About Us:

Founded with the vision of becoming the largest e-commerce aggregator in India, over the years, eTrade has successfully established itself as a market leader in the industry and has carved a niche for itself in the e-commerce space.

eTrade is the leader in five categories on Amazon.in ecosystem including some key categories like Home, Auto, L&G, Pets and Private Labels (Solimo & Basics). We have over 500 partners including large conglomerates like Bosch, Stanley Black & Decker, Philips, P&G, Godrej, Mars, Drools, Reckitt Benckiser, Wipro, Eicher & many more.

The company's core business revolves around technology, logistics, inventory management, and brand nurturing thereby elevating consumer-leading brands to their full potential.

We aim to be the preferred partner for an Indian customer looking for the highest quality products and be available at every consumer touch-point making us their most recognized & trusted e-commerce aggregator partner in India with ambitious plans to enter international markets.

Roles and responsibilities:

- Managing full financial P&L for the category/accounts.

- Lead a team of Retail vendor recruitment Associates to onboard vendors to build and lead campaigns on selection, drive in-stock management, pricing, to optimize vendor terms and to get support for marketing campaigns.

- Own the input business metrics through tracking mechanisms thereby driving the vendors to create a great customer experience.

- Drive new product and feature launches on vendor central and enable vendors move towards self-serviceability.

- Ensure the right selection is listed with all vendors which would drive output metrics.

- Drive the team of associates to deep dive and analyze the issues for the vendors and publish recommendations and action plans based on data to improve vendor experience.

- Inventing and driving continuous process improvement and automation across our systems to allow us to scale a fast growing business.

- Champion the vendor needs and manage long term vendor relationships with key partners by building strong communication channels at all levels. Set proper expectations, provide clear status communications, and enable vendors achieve growth.

- Work with various internal teams (e.g. supply chain, fulfillment center) to resolve vendor issues and manage escalations.

- Participate in manufacturer and vendor reviews; drive vendor scorecard excellence for themes such as selection, in-stock, profitability etc.

- Responsible for Pricing and Demand generation. This includes working with other members of the category management team to come up with innovative promotions and site features to improve customer experience.

- Owning Business metrics and data quality.

The Ideal Candidate:

- 3 to 6 years of relevant experience, proven experience working as a vendor manager/category manager will be an added advantage.

- Must have Team management experience.

- Strong negotiation, management, and decision-making skills.

- Excellent analytical, problem-solving, and organizational skills.

- Ability to think strategically and tactically, with excellent attention to detail.

- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.

- Effective written and verbal communication skills.

Preferred Qualifications:

- A Master's degree (regular program) will be preferred.

- Experience in Consumer-facing sectors such as ecommerce, Retail and FMCG etc is preferred.