etrade Online - In-Stock Manager

In-stock Manager

What does an In-stock manager do?

- The Instock Manager will be responsible for all aspects of the Instock function, including driving improved in-stock, inventory planning and forecasting. Additionally, the ISM will drive initiatives to improve customer experience by working collaboratively across Retail, supply chain and operations.

- The ideal candidate will excel in scalable process improvement, analytics, written/verbal communication and be customer obsessed. The candidate will have proven experience, delivering results by partnering with others and be comfortable in leading and contributing across a range of topic outside of the core ISM responsibilities.

- The ISM will also partner with internal retail stakeholders as well as vendors, marketplace partners and drive long-term goals to improve internal and external processes, cost of running business, working capital improvements as well as other supply-chain goals.

Key responsibilities include:

- Driving service-levels for products on marketplaces by ensuring maximum product availability and coverage through accurate forecasting / demand planning and overlooking ordering, capacity management through effective audits

- Work with cross-functional stakeholders on planning for selection expansion, deals in-stock management, event-readiness, and opportunity buying to ensure alignment with business strategy.

- Manage working capital through rigor on reduction of unhealthy and unsellable inventory

- (Work hand-in-glove with Vendor Managers to develop and execute daily, weekly & monthly action plans that increase inventory quality, forecast accuracy and service-levels

- Track key customer experience metrics and drive improvements across them by building actionable plans.

- Co-ordinate with key stakeholders (internal & external) to ensure category health.

- Manage large scale data to drive decision making

- Contribute to the collective knowledge base of the in-stock functions through thought-leadership and knowledge sharing

Desired Qualification:

- MBA - Supply Chain/Finance

- 2-7 years of relevant experience in Retail, FMCG, E-commerce; have an analytical bent and a structured, analytical mind-set to solve business challenges

- Someone who loves to dive-deep and look at big-picture at the same time

- Comfortable in execution as well as handling large data-sets and relies on data-backed conversations / decisions