Ethics Express - eCommerce Head

We are hiring for the position of Project Incharge (E-Commerce Head) on urgent basis for Gurgaon location.

Experience: 8 Years10 Years.

Roles & Responsibilities:

- Act as the business owner for our e-commerce platform, demonstrating a comprehensive understanding of internal and external factors influencing the business.

- Develop and execute strategies for product development, go-to-market initiatives, and customer acquisition, with a focus on FMCG, lifestyle, apparel, home dcor industry.

- Manage the end-to-end operations of the e-commerce business, including front-end operations, product assortment, supply chain management, and customer relationship management.

- Establish standardized processes tailored to the Indian e-commerce market, ensuring efficiency and effectiveness across all business functions.

- Set and achieve revenue and gross profit targets, driving digital interventions and maximizing business growth opportunities.

- Oversee Pan-India level deliveries, ensuring seamless operations and timely fulfillment of customer orders.

- Plan and execute visibility activities to enhance brand presence and engagement among e-commerce clients.

- Utilize campaign analytics to develop and implement strategies for revenue maximization and improved customer experience.

- Optimize the user experience of the e-commerce website, from site navigation to checkout funnel, to enhance customer satisfaction and retention.

- Develop and implement digital marketing plans to increase brand visibility and drive customer engagement.

- Formulate comprehensive account-wise strategies for the e-commerce channel, identifying and capitalizing on new business opportunities.

- Drive operational excellence through process improvements, cost reduction initiatives, and vendor management strategies.

- Create business plans for new opportunities and lead the execution of project plans for the launch of new features, incorporating merchandising and pricing strategies.

- Conduct financial analysis to meet and exceed revenue and profitability targets.

Basic Qualifications:

- Master's degree in a technical field, preferably from prestigious institutions.

- 12-15 years of experience in product management, e-commerce, and business development.

- Proven track record of successful project management and business growth in the e-commerce space, preferably in FMCG, lifestyle, apparel, home dcor industry.

- Strong leadership skills with the ability to develop and execute business strategies.

- Experience working in an agile environment with a focus on rapid iteration and delivery.

- Exceptional interpersonal and communication skills, both written and verbal.

- Proficiency in online advertising, channel sales, social media marketing, search engine optimization, and e-commerce platforms