Espire Infolabs - Salesforce Practice Lead

Role Description:

- Implement a GTM technology strategy and development roadmap that aligns with organizational objectives

- Work with the Sales and Delivery team to develop customer demonstrations and prototypes.

- Responsible to grow Salesforce Practice and Support Salesforce Global customers

- Anticipate customer needs and identify appropriate alternative solutions - offer multiple potential solutions along with their pros and cons.

- Provide technical support in sales calls, solution presentations, and assist the Salesforce Sales Team in understanding customer requirements.

- Identify, create and maintain re-usable assets, accelerators, frameworks that can be used across multiple delivery engagements as well as proposals.

- Provide input for Salesforce RFI and RFP responses, including the effort estimate, project resourcing, timeline, implementation methodology and solution components.

- Participated in Salesforce discovery and scope sessions with clients.

- Support 'proof of concept' engagements to help customers evaluate our capabilities.

- Contribute to estimations, proposals, and SOW creation.

- Maintain certifications and continually explore solution capabilities of the Salesforce ecosystem.

- Achievement of utilization targets and booking targets.

- Responsible to maintain and grow Salesforce Global partnership and required certifications.

Minimum Qualification: (12-15 years of Experience)

- Prior years of experience in Practice growth support and GTM area or related roles, with significant experience in a leadership and Technical Salesforce Solution specialist.

- Relevant years of hands-on implementation experience in Salesforce Sales, Service, Clouds, and experience of supporting RFPs, proposals, estimations, implementation planning etc.

- Hands-on expertise in using Data Cloud and Einstein 1 platform, Good Exposure on AI capabilities.

- Functional understanding of Salesforce CPQ, Commerce Marketing clouds.

- Hands-on experience developing solutions, demos, POCs using Salesforce applications and tech platform (Force.com)

- Proficiency in architecture and integration with other enterprise systems.

- Ability to drive practice revenue growth through strategic application of technology.

- Strong cross-functional collaboration experience, working with Sales, Delivery and Vertical teams.

- Exceptional communication skills and the ability to present strategies to senior leadership.

- Experience managing relationships with 3rd-party vendors and contractors to align and ensure accountability on GTM system initiatives

- Highly motivated to continuously improve GTM processes and technology.

- Understanding of the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash, CPQ) processes within Salesforce.

- Exceptional team player, communicator, with strong attention to detail and interpersonal skills.

- Must have 5 Salesforce certifications or more

Preferred Qualifications/Skills:

- Working knowledge and certifications in Salesforce industry clouds like Manufacturing, Health, Consumer Goods etc.

- Exposure and experience working with Salesforce Account Executives and Alliances team will be a big plus