eRevMax - Senior Business Analyst - Product Owner

eRevMax is a travel technology company that helps hotels to maximize online revenue opportunities through real-time distribution, market intelligence, and connectivity solutions. The company provides tailored solutions to its core product brands - RateTiger, RTConnect and LIVE OS. Visit www.erevmax.com for more details. eRevMax is working closely with over 200 certified channel and technology partners as well as 9000 hotels worldwide helping them increase revenue opportunities and streamline business processes.

We have a diverse, experienced, and motivated team of over 250 professionals who cohesively work together globally, to deliver effective solutions on a mature delivery model to clients across the Americas, Europe, Middle East, Africa and Asia-Pacific. eRevMax invests in its people and offers excellent career opportunities including global exposure to technology industry best practices, leveraging cutting-edge technologies, and the travel industry / e-Distribution market. People who meet us tend to comment on our customer-centric approach, energetic work environment and the passion we have for what we- re doing. We hope it's infectious! In such a fast-paced organization, you- ll find opportunities rather than boundaries in every single role.

In order to strengthen our team, we are looking for a Senior Business Analyst / Product Owner to manage the client requirements and play a vital role in the product development cycle for a group of products.

Location: Kolkata / Bangalore

Experience: Ideally 8+ years, with demonstrated analytical ability and leadership skills

Job Mission: The job holder will be a key member of the product management team responsible for understanding the client requirements, managing client expectations regarding these requirements and ensuring that product enhancements / new features are incorporated as a part of the product in line with the prevailing and emerging market trends.

Key Areas of Responsibility :

- Improve/enrich existing products with innovative ideas considering overall Hospitality Industry scenario with relation to online distribution and shopping.

- Conceptualize new products looking at the future need of the Hospitality Industry.

- Be the conduit through which requirements flow from the external customers to the software development team. Be the voice of the customers within the technical development group

- Elicit requirements using document analysis, requirements workshops, website visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.

- Critically evaluate information gathered from multiple sources, distinguish user requests from the underlying true needs and reconcile conflicts.

Job Description

Sr. Business Analyst / Product Owner

- Develop requirements specifications according to standard templates, using simple language.

- Review and edit requirements, specifications, business processes and recommendations related to proposed solution.

- Responsible for Business Requirement Document, Product Release Document, testing of GUI and maintenance of the product backlog.

- Initiate process improvement and maintain quality records and ensure compliance to process standards.

- Keep track of the changing scenario of the marketplace and do own research to identify customer's needs going forward.

- Build and maintain profitable long-term relationships with customers by ensuring that customer expectations are met - status of assignments, delivery schedule, quality standards etc.

Requirements / Qualifications:

- Bachelors or Master's degree in Hotel Management or equivalent education and experience. Experience as a Revenue Manager in a Hotel will be an advantage.

- Excellent domain knowledge: Hospitality Industry, Hotel distribution, and Revenue Management function. Should have handled projects/products involving competitive shopping.

- Strong analytical and problem-solving skills.

- Hands on experience leading to a good understanding of Channel Management, PMS, CRS and GDS applications.

- Experience of working and dealing with International clients.

- Knowledge of User Interface Design & Wireframes.

- Ability to understand and deal with large transactional data / Big Data, HTNG, and XML.

- A natural inclination towards documentation and innovative ideas in hospitality domain.

- Strong analytical and problem-solving skills.

- Excellent communication & negotiation skills.

- Adaptable to a high level of initiative and drive.

- Passionate about exceeding expectations of internal and external customers.

- An innovative approach to work, constantly looking for creative yet simple, practical solutions to problems.

- Knowledge of Java, Swing, Web services, Database design, SQL is an advantage