Key Responsibilities
- Oversee and manage the daily operations of the administrative team, ensuring smooth functioning of office services and tasks.
- Provide direct administrative support to senior leadership, including managing schedules, organizing meetings, and preparing documents.
- Act as the point of contact for all office-related inquiries, requests, and issues.
- Maintain office supplies inventory and place orders when necessary; ensure office equipment and technology are in good working order.
- Coordinate and manage office-wide events, meetings, and conferences.
- Team Leadership and Supervision
- Supervise and provide guidance to administrative staff, ensuring tasks are completed - accurately and efficiently.
- Provide training and mentorship to new administrative employees.
- Develop and implement workflows, processes, and procedures to optimize team performance.
- Conduct performance reviews and assist in developing career growth plans for administrative staff.
Facilities Management:
- Oversee the maintenance and upkeep of office facilities, ensuring a clean and safe working environment.
- Liaise with external vendors and contractors for maintenance, repairs, and office supplies.
- Coordinate office moves, seating arrangements, and space planning as required.
Documentation and Reporting:
- Maintain accurate records of office activities, expenditures, and other relevant documentation.
- Assist in preparing and maintaining reports, presentations, and other materials for senior leadership and key stakeholders.
- Ensure compliance with company policies, safety standards, and other relevant regulations.
Process Improvement:
- Identify areas for process improvement in administrative operations and implement solutions to increase efficiency and productivity.
- Work with senior management to streamline administrative procedures and improve team workflows.
Confidentiality and Compliance:
- Handle sensitive information and documents with discretion and confidentiality.
- Ensure compliance with company policies and legal requirements related to administrative functions.
Special Projects:
- Lead or participate in special projects as required by management, including office relocations, system upgrades, and organizational changes.
- Assist in developing and implementing new administrative systems or technologies.
Qualifications:
Education: Master's degree in Business Administration, Office Management, or related field (preferred).
Experience:
- Minimum of 8+ years in an administrative role, with at least 4-5 years in a supervisory capacity.
- Proven experience managing office operations and facilities.
- Strong background in supporting senior management and cross-functional teams.
Skills:
- Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software (project management tools, scheduling software)
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