Job Duties:
- Generate sales through selective customer targeting.
- Determine customer requirements and expectations in order to recommend specific features and functional solutions.
- Accurately and proactively process each stage of the customer transaction (pitch, feedback, quote, contract). Create and conduct effective proposal presentations and RFP responses.
- Obtain accurate information from product team and on product schedule and expected delivery dates.
- Proactively recommend features and functions needed by customers to increase customer satisfaction and improve profitability.
- Increase sales by means of cross-selling, up-selling, and add-on sales.
- Identify trends in customer satisfaction or dissatisfaction and share the feedback with the product team.
- Manage time effectively, meet personal goals and work effectively with other members of the internal team.
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