- Managing daily BAU and ensuring all completions within defined time-lines/RAG
- Issue management and timely escalation
- Knowledge/identification of risk areas and suggestions and management of RCSA
- Strong people management skills with an experience of good span of control
- Conduct process reviews for each function on periodic basis
- Review, Recommended and Implement stronger process designs
- Achieve technology enhancements to avoid manual work and build system controls
- Adherence, identification and suggestions of controls
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