Enterprise Account Manager - IT

Enterprise Account Manager

Key Responsibilities:

- Develop and present customized solutions that address client challenges and drive business value.

- Oversee the successful implementation and delivery of solutions according to client needs and timelines.

- Implement effective account management strategies to foster loyalty, drive upsell and cross-sell opportunities, and achieve account expansion.

- Monitor competitor activity and provide valuable market intelligence.

- Collaborate with internal teams (technical support) to ensure seamless client experience.

- Achieve and exceed individual sales targets and contribute to the overall growth of the organization.

Qualifications:

- Bachelor/ masters degree in Business Administration, or a related field (preferred).

- Minimum of 5-7 years of experience, preferably within IT industry.

- Proven track record of exceeding sales targets and building strong client relationships.

- In-depth knowledge of data, voice, and fixed-line solutions and their applications.

- Excellent communication, presentation, and negotiation skills.

- Strong analytical and problem-solving abilities.

- Ability to manage multiple priorities and work effectively in a fast-paced environment.

- Excellent relationship management skills with a focus on building trust and exceeding client expectations.

- Proficiency in CRM software and MS Office Suite.