Enterprise Account Manager - Internet/eCommerce

Enterprise Account Manager

- Our client is an IoT-enabled startup that helps businesses optimize and digitize their logistics operations. It is effectively streamlining a highly unorganized logistics space with a blend of cost-effective hardware and intelligent software and analytics.

- Some of India's renowned brands like Myntra, Flipkart, Philips, Xiaomi and others have used this innovative SaaS platform to successfully eliminate uncertainties in their supply chain.

- Founded by a team of IIT Kharagpur dropouts, this Bengaluru-based location intelligence company has raised funding from angel investors of IP Ventures. It has over 100 customers and has already tracked lakhs of trips.

- This platform is disrupting the supply chain & logistics operations of businesses which is heavily reliant on manual methods.

- As a Enterprise Account Manager, you will be responsible for building long-term relationships with our enterprise customers.

What you will do :

- Helping customers through email, phone, online presentations, screen-share and in-person meetings

- Ensuring the timely and successful delivery of our solutions according to customer needs and objectives

- Upselling company's new products to the clients and increasing the average revenue per client

- Travelling to the clients' location and understanding their day-to-day logistics problems and designing a solution around the same

- Coordinating with the clients, product team for the constant development of new products

Desired Candidate Profile :

What you need to have :

- Proven account management or other relevant experience

- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

- Experience in delivering client-focused solutions based on customer needs

- Excellent verbal and written communications skills

- Critical thinking and problem-solving skills

- Ability to prioritize among competing tasks

- Experience in the Logistics Industry would be preferred