Employee Relations & GPTW Manager

Title / Designation : Employee Relations & GPTW Manager

Location : Noida 135

Position Summary :

The Employee Relations & GPTW (Great Place to Work) Manager will focus on fostering a positive workplace culture, enhancing employee engagement, and building trust across all levels of the organization. This role will involve managing employee relations, implementing policies, and driving initiatives to achieve and maintain Great Place to Work certification.

Key Responsibilities:

- Act as the primary point of contact for employee relations issues, ensuring timely and effective resolution by advising managers and employees on workplace matters, including grievances, disciplinary actions, and conflict resolution.

- Conduct investigations into employee complaints, ensuring compliance with legal and ethical standards.

- Design and implement policies and procedures to foster a fair and equitable workplace and execute initiatives to enhance employee engagement, satisfaction, and trust.

- Organize recognition programs, events, and campaigns to celebrate achievements and promote a positive work environment and partner with Learning & Development to design programs addressing employee needs and growth.

- Collaborate with leadership and department heads to identify and address key areas for improvement in workplace culture.

- Monitor employee sentiment through feedback mechanisms and proactively address concerns and analyze survey data and feedback to develop actionable insights and drive meaningful change.

- Benchmark internal practices against industry standards and GPTW guidelines for continuous improvement by working closely with HR leadership to align ER and GPTW strategies with overall business objectives.

- Develop and monitor KPIs to track the effectiveness of ER and GPTW initiatives and regularly communicate progress on GPTW initiatives to HR and leadership team.

Skill Sets:

- Strong knowledge of labor laws, HR policies, and employee relations practices.

- Proven ability to manage sensitive and complex employee relations issues with discretion and professionalism.

- Excellent analytical skills with the ability to interpret data and develop actionable plans.

- Strong interpersonal and communication skills to engage employees at all levels.

- Ability to foster a culture of trust, inclusion, and collaboration.

- Experience in designing and implementing workplace culture and engagement initiatives.

Experience and Qualifications:

- Bachelor's degree in human resources, Organizational Psychology, or related field (Master's degree preferred).

- 2+ years of experience in employee relations, HR management, or workplace culture roles.

- Experience with GPTW certification or similar employee engagement frameworks is highly desirable