Emoha - Head - Growth

About Emoha:

Emoha is a 'connected community' for elders and their families, bringing together world-class expertise and delivering single-click access to a range of health, emergency, social-engagement, convenience services at home, so that elders can live life to the fullest.

Emoha was founded in early 2019 by elder care professionals and entrepreneurs who have individually worked in diverse fields from design, technology, geriatrics, healthcare and in India and the United States. Emoha is anchored by Lumis Partners, a global operating investment firm with industry-leading portfolio companies like Sheroes, Talent Edge. More details - www.emoha.com

You'll enjoy this role if you are -

- Passionate about our mission of serving the elders

- Possess a performance mindset and raise the bar of achievement consistently

- Comfortable with ambiguity and change and understand that failure is directly linked to growth

- A collaborator and open communicator who believes in building relationships regardless of title or tenure

- A culture builder who understands and believes in building diverse and inclusive teams

Your Day to Day is:

- Build, retain and groom a strong team as per assigned hierarchy to ensure delivery across vertical, should be someone who is ready to be on ground with team for helping them to achieve the targets, month on month.

- Jointly working with the senior management to chalk out a growth strategy and business plan for the company to meet its vision and goals

- Set goals, define KPIs and ensure team tracks effectively towards goals

- Understand elder needs, vertical drivers, identify avenues to start play/ scale up

- Ensure quick turnarounds for innovations and alignment across vertical

- Use consumer/vertical/competitor understanding to identify need gaps and create an innovation pipeline across vertical

- Desire and ability to think like a customer, a great player into direct sales (D2C, B2C)

- Manage leader relationships and be responsible for all escalations across levels in assigned geography as per vertical

- P&L owner for the vertical and build capabilities to manage sales and delivery

- Ideate and implement digital campaigns for lead generation and build strong pipeline on prospects

- Build productivity measure bench marking for team, should be a good reader of people's capabilities, an astute planner

- Should have leadership qualities, loves to lead by example under extreme circumstances

- Willing to take calculated risks to grow the vertical

- Should have an entrepreneurial mindset

- Ability to translate strategies into execution plans and take them for completion

- Conduct a thorough competitor analysis with respect to pricing, services offered etc.

- Responsible for strategizing and executing initiatives to increase referral footfalls to meet the top line goals/targets.

- Willing to travel

You'll be successful in this role if you have:

- 2+ years of sales management experience, preferably in a start-up environment

- 7+ years in an outbound inside sales environment

- 2+ years of experience into digital lead generation and management

- A consistent track record of exceeding performance goals, while not compromising on quality

- Expertise in setting up B2C and various other sales and marketing processes

- Deep experience of working on CRMs and a process oriented individual

- Ability, passion, and desire to do what it takes to drive consistent team results, while maintaining a strong team culture.

- Experience in leading cross-functional teams and work

- A strong bias towards action, and are comfortable balancing competing priorities

- Excellent English communications and interpersonal skills

- Able to work in a fast-paced, self-directed entrepreneurial/ start-up environment.

- Persistent in following up and closing deals.

Benefits:

- An incredible team of smart and supportive people

- A competitive compensation package, including attractive health and accidental insurance

- Amazing variable components (Retention, incentives, etc.)

- We are generous with ESOPs for folks who treat Emoha like their own company

Qualifications:

- PGDM/MBA in Marketing

Experience Required:

- Minimum 7+ years of sales management experience in a business-to-customer (B2C) sales environment

Location:

- Gurgaon (Office) & NCR Covered

This job description is subject to change if the role develops or is reviewed over time.