EMB - Head - Inside Sales

Who We Are?

Finding the right talent, scoping projects, and delivering flawless results can take over a year for basic tasks under $10,000. It's a daunting and frustrating experience that can leave businesses feeling stuck and helpless.

But We're Here to Change That!

Join Our Ambitious Expansion Journey!

Expand My Business (EMB) is Asia's largest B2B managed marketplace for digital services, serving clients globally across three core categories: IT Development, Marketing, and Resource Augmentation. We are backed by top global investors including Alphawave Global, DST Global, Chiratae, and Tanglin and we raised $17Mn as part of series A. We are the one-stop solution for businesses aiming to transform and expand digitally. Our platform is designed to facilitate service discovery, assist end users in making informed decisions, and bridge the gap between project execution and timely delivery. EMB provides a reliable safety net for businesses struggling to find trustworthy agencies.

Job Overview

With successful expansions in Abu Dhabi, Riyadh, and across the MENA regions, we are now poised to set our sights on the US market. This strategic move comes after establishing a strong foothold in providing cutting-edge SaaS solutions and IT services across multiple international markets.

This is a unique opportunity to lead the US Inside Sales charter from scratch, crafting and implementing innovative sales strategies tailored to the US market. We are on pace to double in size this year but need an increased flow of qualified leads for our inside sales team.

We are seeking an Inside Sales Head who will be at the forefront of our sales operations, leading a dynamic team of sales professionals to drive revenue growth and expand our market presence targeting the US market. The ideal candidate should have a proven track record of successful sales in the US markets. As an Inside Sales Head, he will be responsible for driving sales and expanding our customer base in the designated geography.

Apply now and be a part of our ambitious expansion journey. Together, let's revolutionize the digital landscape and help businesses thrive in the modern era.

Responsibilities:

-Engaging with potential clients to explain the value of partnering with EMB and understand how it might align to their business objectives.

-Qualify prospects based on their current business challenges and needs using targeted and relevant questions.

-Implementing an effective pull strategy through web sites, SEO, online and offline advertisements, and participation in seminars/conferences.

-Conduct thorough market research and analysis to understand market trends, customer needs, and competitive landscape. Use insights to adjust sales strategies and approach and researching our ideal target segments for their needs, behavior and activities.

-Processing and nurturing top of the funnel leads to generate interest in EMB's services and offerings.

-Streamline sales processes and procedures to enhance efficiency and effectiveness. Implement best practices, tools, and technologies to support sales operations and improve customer experience.

-Develop and implement sales strategies tailored to the US market to drive revenue growth and expand the customer base.

-Collaborating effectively with cross-functional teams, including marketing, product development, and customer success, to ensure seamless delivery of digital solutions and alignment with customer expectations.

-Stay updated on US industry trends, market conditions, and competitors to identify new opportunities and challenges within the US market.

-Drive demand through targeted marketing by leveraging marketing automation, CRM and digital marketing tools to create, send and measure emails, calls and other outreach to improve conversion rates and client success.

-Retain and grow newly hunted business before handing over to Client Retention.

Who You Are

-8-12 years of progressive experience Inside Sales and, preferably in a service-based environment along with managing enterprise clients.

-Experience in utilizing demand gen platforms to generate leads and drive sales within the US market.

-Qualify prospects based on their current business challenges and needs using targeted and relevant questions.

-Demonstrated success in achieving and exceeding sales targets, particularly in the South East Asia or USA markets.

-Proficiency in CRM software and other sales management tools to optimize sales processes and drive productivity.

-Strong relationship-building skills with the ability to understand customer needs and deliver tailored solutions that drive value.

-Capacity to adapt to market dynamics and innovate sales strategies in a fast-paced digital environment.

-Entrepreneurial spirit with a proactive approach to problem-solving and innovation.

-Proven leadership skills to build and manage a high-performing sales team focused on achieving digital business objectives.

-Strategic thinking with a focus on achieving measurable outcomes.

What You Can Expect:

- A dynamic and collaborative work culture with great ownership opportunities.

- Interacting and working closely with a diverse and experienced leadership team.

- Collaborating with global entities to offer time and cost efficient solutions.

- A robust ecosystem with cross-industry work possibilities.

- An environment driven by the "doer" mindset and high performance.

- Working with some of the most innovative and successful individuals across sectors.

- A dynamic and collaborative work culture with great ownership opportunities.

- Interacting and working closely with a diverse and experienced leadership team.

- Collaborating with global entities to offer time and cost efficient solutions.