- Build and manage relationships with key customer(s) at the central as well as regional level. - The KAM leads the development as well as execution of Joint Business Plan with customers. - He/she manages the Terms of Trade with MT customers, with a win-win situation for both parties. - The KAM is also the single point contact for the customer, and is responsible for all customer complaint resolutions. - He is responsible for monthly/quarterly planning, negotiation with customers and executing plans on a continuous basis. - Responsible for reviewing the assortment at customer level and listing/delisting as and when required - Responsible for negotiating planograms with customers and to track and review the execution of planogram - Responsible for negotiations on visibility with customers by analyzing the best return on investment for both parties - Build monthly/quarterly promotional plans with each customer and cascade down the plan through the operations team. - Planning and execution of in-store point of sale activities like assisted selling, sampling, etc. - The KAM is responsible for the overall performance of the customer account(s) on key metrics. - He/she drives Top-line growth in his/her set of customers. - Analyze customer wise geography wise performance on a daily basis and take corrective actions. - He/she will also need to monitor category-wise growths and shares at the customer. - Conducts business review with customers, collects data from customer and analyzes it and shares it internally with the team for necessary actions. - It is the KAM's responsibility to ensure all new launches are landed on time and to ensure all activations are run well. - The KAM make presentations to the customers on the listing of NPDs, negotiates for closure of agreement on planogram and tracking availability in the store on regular basis. - The KAM works with the Commercial team to ensure customers are healthy and that payments to company are in order. - KAM is supposed to have check on system hygiene at customers on aspects like short payments, asset implementation, visibility and promotion deployment, discount hygiene etc. - The KAM liaises with the Supply Chain Team to ensure packwise estimates are built correctly for the customer. He also ensures estimates build up at a depot level are hygienic and supplies from depots are in order. - He helps the supply chain team to improve fill rates by ensuring master hygiene at customer end. - Work with supply chain team to track orders, troubleshoot, and improve customer service through Key Performance Indicators (KPIs) - He also ensures that the stock build up at Customer points are at the acceptable level. - The KAM works closely with the Trade Marketing team to ensure the right kind of promotion support is provided to help deliver metrics. - He also gives feedback on competition activities/ops etc. to the TM Team to ensure we are competitive in the market. - The KAM needs to ensure higher focus on categories of future so as to ensure a balanced & sustainable business.

Mumbai

Emami Group - Key Account Manager - Modern Trade 

Emami Group - Key Account Manager - Modern Trade  ,Job Description for Emami Group - Key Account Manager - Modern Trade  in Emami Group in  Mumbai for (10-15) years of experience. Apply Now!

Job Description for Emami Group - Key Account Manager - Modern Trade  in Emami Group in  Mumbai for (10-15) years of experience. Apply Now!