Eightfold.AI is looking for seasoned and technical Solutions Architect in India with a passion for digital transformation. Are you interested in an opportunity to implement a new generation of HR transformation solutions with advanced AI? Eightfold is the industry leader in Talent Intelligence powered by AI.
The role calls for being highly technical (design and develop technical solutions) and being a consultant (customer facing) to enterprise-grade global clients.
What you will do (or learn to do) :
- Serve as the trusted advisor to our enterprise clients and partners primarily in India and other regions to support them in the deployment of Eightfold's AI products and solutions.
- Architect Eightfold innovative AI integrations between Eightfold and other ATS & HRIS systems for enterprise customers.
- Participates in every aspect of the solution implementation from analyzing customers' business requirements to configuring Eightfold solutions to meet customers' needs.
- Lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance.
- Provide in-depth knowledge of Eightfold solutions and evaluate the customer's business processes.
- Configuring and customizing solutions/products/processes to achieve best results.
- Designing and implementing API and software integrations using JSON, ETL, XML, Python or SQL.
- Conduct acceptance testing and technical documentation.
- Collaborate closely with Project Managers, Functional Consultants and Partners.
- Lead customer presentations and training on software solutions.
- Plan and facilitate weekly meetings, and workshops with internal and external stakeholders.
- Assist technical teams to develop solutions- including issues discovered from customer escalations.
What you bring :
- Experience in consulting or industry- delivering enterprise-grade HCM solutions in cloud (SaaS) environments.
- Experience in HRIS/ATS implementations and knowledge in any of: Workday, SuccessFactors, Taleo, PeopleSoft, iCIMS,Oracle etc.
- Proven history of serving in technical and customer-facing roles. Gathering requirements and design solutions.
- Hands-on experience with API development, JSON, SQL and Python.
- Skills in application programming, system design.
- Knowledge of Software-as-a-Service (SaaS) applications/platforms
- Hands on experience configuring software solutions for enterprise clients.
- Brings industry experience and understands challenges and risks when implementing vertical applications.
- Can architect solutions to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated.
- Strong interpersonal skills with the ability to communicate effectively including presentations, negotiation and persuasive skills. Advanced/fluent level of spoken English is a must.
- Can lead customer facing activities (such as workshops, requirements discussions, presentations, demos)
- Strong customer relationship management and critical issue handling.
- Strong analytical skills and a demonstrable bias toward action.
- Can deal with ambiguity and thrive in a rapidly changing business environment.
- Ability to perform impact analysis, identify changes to business processes, perform testing, and effectively communicate with the business.
- GDPR and data retention / compliance knowledge is a plus.
- Degree in Computer Science, Engineering is a plus.
- Big 4 consulting experience is a plus.
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