eGovernment Foundation - Product Manager/Senior Product Manager

About eGovernments Foundation & DIGIT:

eGovernments Foundation (eGov), is a pioneering tech-for-good organization that exists to drive exponential impact in public service delivery at speed & scale. We are on a mission to enhance the ease of living for citizens by improving access to essential public services. Our work involves:

- Driving digital transformation globally with our open-source platform, DIGIT (Digital Infrastructure for Governance, Impact, and Transformation), to empower nations on their journey towards modernized public services.

- Providing strategic guidance to countries on harnessing digital public goods (DPGs) for the effective transformation of their digital services and governance.

- Fostering dynamic networks that accelerate the adoption of digital solutions, facilitating exponential progress and innovation within governments and communities.

Our platform, DIGIT, has already benefited over 160 million citizens and continues to expand its reach, touching the lives of over 2.5 billion people worldwide. Practice areas we work in include local governance, public health, public finance, water, sanitation and climate. Our work spans across 10 countries globally and 2,600 towns and cities across 16 states in India.

If you're passionate about revolutionizing public service delivery and enhancing the lives of billions, we'd love for you to join our team. Whether you're in a hands-on role or supporting from behind the scenes, your contributions are vital and impactful. Join us in making a transformative difference!

Why work with us?

- Make a Massive Impact: Contribute to projects with the potential to drive significant societal change. Gain experience tackling diverse challenges on both national and global stages.

- Learn from the Best: Receive mentorship from leading experts and professionals within our rich ecosystem, broadening your perspectives and expertise.

- Harness Technology for Good: Be part of a team dedicated to using technology to address real-world problems and enhance the lives of citizens.

- Grow and Lead: Develop essential skills and seize remarkable opportunities to lead initiatives that shape your career, all within an environment of innovation, collaboration, and excellence.

Read more about the work of eGovernments Foundation:

1. https://egov.org.in/

2. https://www.digit.org/

Be a part of something bigger and join our growing product team!

The Role:

As a Product Manager/Senior Product Manager, you'll play a pivotal role in shaping the future of eGov. You will be responsible for the entire product lifecycle, from defining the product vision and roadmap to execution, launch, and iteration. You will work closely with cross-functional teams internally (designers, developers, policy advocates, partnerships and marketing) and with samaaj (civil society organisations), sarkaar (governments) and bazaar (private sector organisations) to co-create products ensure that deliver a seamless and impactful experience for our actors and stakeholders.

Key Responsibilities:

Product Vision and Strategy:

- Develop a clear and compelling product vision and roadmap aligned with eGov's mission and user needs.

- Conduct market and user research to understand user pain points and opportunities.

- Define product requirements, features, and prioritize the product backlog using Agile

methodologies.

- Communicate the product vision and strategy effectively to stakeholders across the

organization.

Product Design and Development:

- Work closely with designers, developers, knowledge partners and practitioners to translate the product vision into a user-friendly and functional product.

- Manage the product development process.

- Conduct user testing and iterate on the product based on user feedback and data.

- Document product requirements and specifications for internal and external use.

Product Launch, Evangelism, and Evolution:

- Lead the growth and adoption of the product.

- Develop and execute product launch plans, including training materials, demos, and

communication strategies.

- Engage with external stakeholders and audiences through webinars and forums.

- Track and monitor product performance using key metrics to measure success.

- Contribute to the ongoing promotion and evangelization of the product through internal and external channels.

- Collaborate on blog posts, white papers, and case studies showcasing eGov's impact.

Collaboration:

- Collaborate with external stakeholders to co-create products

- Build a community of contributors and volunteers who can rally around the product you create and provide feedback, fill knowledge gaps, build on it, etc.

- Foster a collaborative and productive work environment within the product team, across departments and with external partners.

- Coach, mentor, and develop junior team members, fostering a culture of continuous learning.

You're a great fit if you have:

Passion for using technology for social good and a commitment to making a difference.

Bonus Points:

- Exposure to the government sector, CSR, or social impact space.

- Been part of a 0 to 1 journey for a product.

- Been a part of creating a saas product.

Experience:

- 5 to 12 years of experience in product management where you have demonstrated taking a product from an idea and to a meaningful scale.

- You have experience in different aspects of product development and management from problem discovery, to design, development and launch.

Skills:

- Excellent written and verbal communication skills.

- Strong analytical and problem-solving skills.

- Proficiency in user research methodologies and product prioritization frameworks.

- Experience with prototyping tools.

- Ability to work effectively in a fast-paced, Agile environment.