edynamic - Senior Vice President & Partner - Solutions & Services Delivery

Senior Vice President & Partner

- We are an award winning digital marketing technology agency. At edynamic, we solve marketing problems with technology. Our goal is to build expertise across the marketing technology eco-system to bring solutions to our clients. Our depth in CMS, Marketing Automation, CRM, Analytics and Big Data allows us to improve customer experience and drive revenue for our clients.

- As a leader in the organization, you will be responsible for delivery of class leading solutions and services in a client consulting environment.

- You shall lead and develop a world -class delivery team that provides leading edge capability to edynamic and its customers; thereby growing the existing set of customers and acquiring new customers.

- Quick to build strong relationships with clients, you must have excellent experience, have deep insight in your domain, be an evangelist, not be averse to risk and a high level of commitment to drive outcomes. You will contribute to the client acquisition process in pitching and winning new work.

If you are a natural leader who understands what it takes to engage clients and stand up to their expectations, edynamic is the place for you, We love what we do and a have a ton of fun doing it !!

Job Location : Gurgaon

- Experience required - 15 + years.

- Attractive compensation including substantial share of the profits of the business practice and equity.

Responsibilities :

Business Growth :

- Maintain and develop strategic relationships with senior level client contacts; focus on account growth by bringing new solutions to clients.

- Identifying engagement expansion / revenue opportunities within an account.

- Building partnerships and alliances for the growth of the practice.

Delivery Management :

- Ensure right people are on the engagement. Create the structure and processes for same.

- Own the development life-cycle and be responsible for managing program management risks throughout the project.

- Build an integrated, engaged and high performing team, with strong culture of delivery and best -in -class thinking.

- Provide overall leadership, vision, strategic planning to ensure successful delivery in alignment overall delivery road-map.

Client Engagement :

- Manage client relationships (expectations, communications, negotiations, escalation, feedback, etc.).

- Understanding and thoughtfully managing risks. Decisions must be made regarding acceptable and unacceptable risks for each engagement.

Strategy of CxM practice :

- Strategic initiatives, GTM plans with partners, definition and implementation of service lines which will create clear differentiators for edynamic.

- Focus on improving each and every customer touch-point and interaction

Contract/ Financial management :

- Focus on P&L and bringing in commercial value to the client.

- Responsible for Gross Margin, Onsite-offshore ratios, revenue growth, revenue recognition and leakage control, billing milestones and utilization in line with organizational goals

Thought Leadership :

- Create thought-leadership content to promote edynamic, represent the agency through speaking engagements and participation in industry groups.

Job Requirement :

- Overall industry experience of not less than 15 years.

- Multiple years of experience and strong knowledge of Sitecore/ Adobe/ Drupal.

- Must have been a part of CMS, COE in previous assignments.

- Highly effective at developing and maintaining strong C-level client and stakeholder relationships.

- Should have successfully managed a portfolio of minimum 200-500 people- cross culture and cross location; and should- ve delivered projects over $1MN in value.

- Should have come from technology/development background.

- Exhibited entrepreneurial skills, ideally in own venture or taking up challenges in an organization.

- Should have great communication skills.

- Should be a thought leader; regularly publishes blogs and content.

Education : Bachelor's degree, MBA preferred.

Other professional qualification: Project Management Certification preferable.

About edynamic :

- edynamic is an award winning marketing technology agency focused on customer engagement. Simply stated, we are marketing technologists and solve marketing problems with technology. We create solutions that allow our clients to engage with customers across channels. We work with Fortune 1000 companies and some of the most well-known brands such as American Express, Morgan Stanley, Weil and Gotshal, Dentons, GE and Dell. Our key practice areas include Digital Strategy and Design, Web and Enterprise Content Management, Analytics, CRM, ecommerce, Marketing Automation and Mobile solutions.

- We work on cutting edge solutions and are constantly looking to push the envelope with digital. edynamic has been growing at a fast pace YoY and we operate in 3 countries.

What makes edynamic a great place to work for :

- You will get an opportunity to work with Fortune 1000 companies.

- We provide an environment that provides broad exposure and opportunity to grow fast.

- We are a group of marketers, strategists, creative individuals and technologists, and we collaborate together to drive truly engaging digital solutions.

- We steer clear of red tape and political issues - we believe in finding joy in working together.

- Learn more about us at www.edynamic.net and visit our blog at www.thinkedynamic.com