Edunation - Operations Manager

Job Summary:

We are looking for a highly motivated and experienced Operations Manager to oversee the daily operations of our organization. The ideal candidate will be responsible for improving operational efficiency, managing teams, streamlining processes, and ensuring smooth workflow across departments. The role requires strong leadership, strategic thinking, and problem-solving skills to optimize business performance and drive growth.

Key Responsibilities:

- Oversee and manage the day-to-day operations of the organization.

- Develop and implement operational policies, procedures, and best practices to improve efficiency.

- Monitor key performance indicators (KPIs) to assess and enhance productivity.

- Ensure smooth coordination between departments, teams, and stakeholders.

- Identify opportunities for process improvements, automation, and cost reduction.

- Manage budgets, financial planning, and resource allocation effectively.

- Supervise, mentor, and train team members to achieve operational excellence.

- Ensure compliance with legal, regulatory, and safety requirements.

- Collaborate with senior management to align operational goals with business objectives.

- Address and resolve any operational challenges, risks, or conflicts.

- Implement technology-driven solutions to enhance workflow efficiency.

- Foster a culture of continuous improvement, innovation, and customer-centricity.

Required Skills & Qualifications:

- Master's degree in Business Administration, Operations Management, or a related field.

- Proven experience as an Operations Manager or in a similar leadership role.

- Strong understanding of operational processes, supply chain management, and business workflows.

- Excellent leadership, decision-making, and problem-solving skills.

- Ability to analyze data, optimize performance, and implement strategic improvements.

- Proficiency in project management tools, ERP systems, and process automation.

- Strong communication and interpersonal skills to manage cross-functional teams.

- Ability to handle multiple tasks, prioritize effectively, and work under pressure.

- Experience in budgeting, financial planning, and cost control.

- Knowledge of compliance regulations, risk management, and industry best practices.

Preferred Qualifications:

- MBA or advanced degree in Operations Management or Business Strategy.

- Certification in Lean Six Sigma, PMP, or Agile methodologies.

- Familiarity with business intelligence tools and data analytics