eCommerce Manager - Marketplace

Position Overview:

- The Ecommerce Manager will be responsible for overseeing and executing strategies to drive sales and optimize product listings on key online marketplaces including Amazon, Flipkart, and Myntra.

- The ideal candidate will have 1-4 years of experience in ecommerce management, a solid understanding of marketplace dynamics, and a passion for delivering exceptional results.

Key Responsibilities:

Marketplace Management:

- Develop and implement strategies to enhance product visibility and sales performance on Amazon, Flipkart, Myntra, and other relevant marketplaces.

- Manage day-to-day operations, including inventory management, order processing, and customer service.

- Monitor and analyze marketplace performance metrics and KPIs, such as sales volume, conversion rates, and customer feedback.

Product Listings:

- Create and optimize product listings to ensure they are engaging, accurate, and compliant with marketplace guidelines.

- Collaborate with the marketing team to develop and execute promotional campaigns and advertising strategies.

Sales and Revenue Growth:

- Identify opportunities for growth and implement strategies to drive sales and increase revenue.

- Conduct market research and competitor analysis to stay informed of industry trends and adjust strategies accordingly.

Analytics And Reporting:

- Utilize analytics tools and reports to track performance, identify trends, and generate actionable insights.

- Prepare regular reports on sales performance, inventory levels, and other key metrics for management review.

Customer Experience:

- Ensure a high level of customer satisfaction by addressing customer inquiries, resolving issues, and managing feedback.

- Implement strategies to enhance the overall customer experience and build brand loyalty.

Qualifications:

- Bachelor's/Master's degree in Business, Marketing, Ecommerce, or a related field.

- 1-4 years of experience in managing ecommerce platforms and marketplaces, preferably Amazon, Flipkart, and Myntra.

- Strong understanding of marketplace operations, including listing optimization, advertising, and analytics.

- Proficiency in ecommerce management tools and platforms.

- Excellent analytical skills with the ability to interpret data and make data-driven decisions.

- Strong organizational and multitasking abilities with attention to detail.

- Effective communication skills and the ability to work collaboratively with cross-functional teams.

Preferred Skills:

- Experience with additional marketplaces or ecommerce platforms.

- Knowledge of inventory management and supply chain processes