eCommerce Manager

What we are looking for:

We are looking for you if you are inspired by the vision of building India's first global premium beauty house which is dynamic and beautifully crafted with consumer centric and world class Clean Beauty products.

Overall objective of the Role:

Develop, own, drive and implement the overall e-commerce strategy to ensure revenue growth through increased customer acquisition, conversion and AOV . This will incorporate digital marketing strategy including PPC, SEO, affiliate, email and social media marketing.

Responsibilities

- Develop and manage own website (and sub-sites) by working closely with the IT team, the E-commerce / Website Manager and external agencies

- End-to-end ownership of strategic and operational initiatives for paid marketing campaigns including budgeting, tracking, creative production, landing page optimisation etc.

- Develop a model of iterative testing and optimisation of all campaigns to drive efficiency in paid spends

- ideate and execute strategies for keyword optimisation, campaign restructuring, improved retargeting of the users

- Develop and manage customer relationship with eCommerce platforms such as Amazon, Nykaa, Myntra etc.

- Develop and implement customer acquisition strategy, including: SEO, PPC, affiliate, social, print advertising, direct marketing and leafleting, as well as emerging channels

- Optimize customer acquisition costs, sales and brand experience

- Manage overall website performance and online trading and ensure continuous

improvements to the website

- Measure and report performance of all digital marketing campaigns, and assess against

ROI, ROAS and KPIs

- Identify trends and insights, and optimize spend

- Forecast and correlate sales

- Conduct regular and in-depth analysis of our customer trends and patterns and act on

this analysis to inform short, medium and long termstrategy

- Manage the annual marketing budget (customer acquisition and e-commerce) with

regular review and reporting on ROI of each activity

- Support brick and mortar retailers through in-store and online sales initiatives to most effectively promote their products in an omnichannel methodology, to capitalize on cutting edge trends in these rapidly evolving markets.

Work Experience:

- Experience with eCommerce marketplace such as Amazon, Flipkart, Myntra

- 5+ years of experience in digital marketing

Skills & Competencies required:

- Credible and extensive experience of leading e-commerce and digital marketing in a commercial environment - preferably consumer goods

- A strong understanding of current online marketing strategies and best practices

- Understanding of retail and online business development.

- Strong understanding of Affiliate and Social MediaMarketing

- Ability to travel required

- Experience in building an online-first brand is a plus

- Must have experience in working with tech team in developing brand website for product sales and partnered with social media influencers to review the platform and merchandise

- Ability to collaborate with multiple internal teams to create strategies and plans to maximize sales of managed accounts.