eCommerce Head

Job Title: Head of eCommerce

Location: Noida

Position Overview:

As the Head of eCommerce, you will oversee the entire eCommerce function for our client's new platform. Your role will involve formulating and executing strategies to drive online business, optimizing the customer experience, and managing all aspects of eCommerce operations. This is an excellent opportunity to lead a high-impact role in a dynamic and growing organization.

Key Responsibilities:

- Strategic Leadership: Develop and implement comprehensive eCommerce strategies to achieve sales goals and drive growth.

- Customer Experience: Ensure an exceptional online shopping experience by improving website usability and addressing customer feedback.

- Performance Analysis: Monitor and evaluate eCommerce performance metrics, preparing reports for senior management to guide strategic decisions.

- Technology Integration: Collaborate with IT and development teams to maintain and upgrade website functionality, security, and scalability.

- Vendor Management: Manage relationships with third-party vendors such as payment processors and logistics providers.

- Marketing and Promotions: Partner with the marketing team to execute effective online marketing campaigns, including SEO, SEM, email marketing, and social media.

- Budget Management: Oversee the eCommerce budget to ensure efficient resource allocation and meet financial objectives.