Ecom Express - Regional Head - Human Resources - West

Ecom Express is hiring for RHR- West (Mumbai)

Job Title - Regional HR Head- West

Job Location - Mumbai

About Ecom Express:

Ecom Express Limited is a leading end-to-end technology enabled logistics solutions provider to the Indian e-commerce industry. Headquartered in Gurugram, Haryana, Ecom Express was incorporated in 2012 by T. A. Krishnan, Manju Dhawan, K. Satyanarayana and Late. Sanjeev Saxena with their 100+ years of cumulative experience in the Indian logistics and distribution industry. Ecom Express has its presence in all 29 states of the country and operates in over 2650+ towns across 27,000+ PIN-codes in India.

About the role:

- The Regional HR Head is responsible for leading the HR function across the designated region, driving strategic HR initiatives, and ensuring the alignment of people strategies with business goals.

- This role serves as a key partner to regional leadership, providing expert advice on all HR matters, including talent management, organizational development, employee relations, and HR operations.

- The Regional HR Head ensures the implementation of corporate HR policies and promotes a high-performance, inclusive culture throughout the region.

Job Responsibilities:

- Develop and execute the HR strategy for the region in alignment with the organization's overall HR and business objectives.

- Partner with regional leadership to influence decision-making with a focus on people strategy and business growth.

- Act as a key contributor to the HR leadership team, providing insights and recommendations based on regional needs and challenges.

- Oversee the regional talent acquisition strategy, ensuring the recruitment of highquality talent in line with business needs.

- Implement talent management and succession planning frameworks to identify, retain, and develop key talent across the region.

- Lead initiatives to improve employee retention, reducing turnover and enhancing the employee value proposition.

- Champion initiatives that drive employee engagement, motivation, and satisfaction across the region.

- Promote a diverse and inclusive work environment that aligns with the company's values and culture.

- Lead the roll-out of employee engagement surveys, analyze feedback, and develop action plans for continuous improvement.

- Ensure HR operations in the region run smoothly, including payroll, benefits administration, and employee records management. Ensure compliance with local labor laws, regulations, and company policies.

- Manage risk by implementing effective employee relations practices and resolving complex employee issues.

- Oversee the regional performance management process, ensuring that employee performance is regularly reviewed, and development plans are in place.

- Partner with Learning & Development (L&D) teams to address regional training needs and implement leadership development programs.

- Drive a culture of continuous feedback and development, ensuring alignment between performance and business objectives.

- Lead HR-related change management efforts, supporting the business through transitions such as organizational restructuring or culture transformation.

- Provide guidance on organizational design and workforce planning to optimize talent resources and support business growth.

- Leverage HR analytics to drive insights into key HR metrics such as turnover, employee satisfaction, and workforce productivity.

- Present regular reports to senior management on regional HR performance, recommending strategies for improvement based on data analysis.

- Ensure fair and competitive compensation structures across the region in collaboration with the corporate compensation team.

- Partner with the corporate HR team to evaluate and recommend improvements to benefits programs.

- Manage and mentor the regional HR team, providing guidance and support in their professional growth and development.

- Foster a collaborative HR culture that shares best practices and leverages resources across regions.

Required Skills, Experience & Qualifications :

- Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree or HR certification preferred).

- 10+ years of progressive HR experience, with at least 5 years in a senior HR leadership role, preferably in a regional or multi-site capacity.

- Strong understanding of local labor laws and HR best practices.

- Proven track record in talent management, employee engagement, and change management.

- Excellent leadership, communication, and interpersonal skills.

- Ability to influence and build strong relationships with stakeholders at all levels.

- Data-driven mindset with the ability to use HR analytics for decision-making.

- Strong problem-solving and conflict-resolution skills.

Why join Ecom Express?

We are one of the most exciting, innovative and fastest growing logistics companies in India. We believe in the power of people, and we encourage every employee to be their best by empowering them with a great working atmosphere and challenging working experience.