Ecom Express - Regional Head - Human Resources - South

Job Title: Regional HR Head- South

Job Location: Bangalore

About Ecom Express:

- Ecom Express Limited is a leading end-to-end technology enabled logistics solutions provider to the Indian e-commerce industry. Headquartered in Gurugram, Haryana, Ecom Express was incorporated in 2012 by T. A. Krishnan, Manju Dhawan, K. Satyanarayana and Late. Sanjeev Saxena with their 100+ years of cumulative experience in the Indian logistics and distribution industry.

- Ecom Express has its presence in all 29 states of the country and operates in over 2650+ towns across 27,000+ PIN-codes in India.

About the role:

- The Regional HR Head is responsible for leading the HR function across the designated region, driving strategic HR initiatives, and ensuring the alignment of people strategies with business goals.

- This role serves as a key partner to regional leadership, providing expert advice on all HR atters, including talent management, organizational development, employee relations, and HR operations.

- The Regional HR Head ensures the implementation of corporate HR policies and promotes a high-performance, inclusive culture throughout the region.

Job Responsibilities:

- Develop and execute the HR strategy for the region in alignment with the organization's overall HR and business objectives.

- Partner with regional leadership to influence decision-making with a focus on people strategy and business growth.

- Act as a key contributor to the HR leadership team, providing insights and recommendations based on regional needs and challenges.

- Oversee the regional talent acquisition strategy, ensuring the recruitment of high-quality talent in line with business needs.

- Implement talent management and succession planning frameworks to identify, retain, and develop key talent across the region.

- Lead initiatives to improve employee retention, reducing turnover and enhancing the employee value proposition.

- Champion initiatives that drive employee engagement, motivation, and satisfaction across the region.

- Promote a diverse and inclusive work environment that aligns with the company's values and culture.

- Lead the roll-out of employee engagement surveys, analyze feedback, and develop action plans for continuous improvement.

- Ensure HR operations in the region run smoothly, including payroll, benefits administration, and employee records management.

- Ensure compliance with local labor laws, regulations, and company policies.

- Manage risk by implementing effective employee relations practices and resolving complex employee issues.

- Oversee the regional performance management process, ensuring that employee performance is regularly reviewed, and development plans are in place.

- Partner with Learning & Development (L&D) teams to address regional training needs and implement leadership development programs.

- Drive a culture of continuous feedback and development, ensuring alignment between performance and business objectives.

- Lead HR-related change management efforts, supporting the business through transitions such as organizational restructuring or culture transformation.

- Provide guidance on organizational design and workforce planning to optimize talent resources and support business growth.

- Leverage HR analytics to drive insights into key HR metrics such as turnover, employee satisfaction, and workforce productivity.

- Present regular reports to senior management on regional HR performance, recommending strategies for improvement based on data analysis.

- Ensure fair and competitive compensation structures across the region in collaboration with the corporate compensation team.

- Partner with the corporate HR team to evaluate and recommend improvements to benefits programs.

- Manage and mentor the regional HR team, providing guidance and support in their professional growth and development.

- Foster a collaborative HR culture that shares best practices and leverages resources across regions.

Required Skills, Experience & Qualifications :

- Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree or HR certification preferred).

- 10+ years of progressive HR experience, with at least 5 years in a senior HR leadership role, preferably in a regional or multi-site capacity.

- Strong understanding of local labor laws and HR best practices.

- Proven track record in talent management, employee engagement, and change management.

- Excellent leadership, communication, and interpersonal skills.

- Ability to influence and build strong relationships with stakeholders at all levels.

- Data-driven mindset with the ability to use HR analytics for decision-making.

- Strong problem-solving and conflict-resolution skills.

Why join Ecom Express?

- We are one of the most exciting, innovative and fastest growing logistics companies in India.

- We believe in the power of people, and we encourage every employee to be their best by empowering them with a great working atmosphere and challenging working experience.