Ecocert - Manager - Operation - Textile Sector

MINIMUM QUALIFICATION REQUIRED:

Bachelor/Master degree and 5 years minimum in Textile sector

Bilingual in English

MANAGED BY: Ecocert Country Manager

REPLACED BY: Ecocert Country Manager

MAIN TASKS:

- MAIN MISSIONS WITHIN ECOCERT India:

Manage the production (quality, productivity, customer satisfaction) of the subsidiary's textile certification services (audit, certification, TCs).

- Manage the team under his/her responsibility:

- Support and motivate its team to achieve the objectives by giving feedback, advice and helping them to solve problems and difficulties

- Ensure that its teams have the skills and means necessary to fulfill their missions

- Recruit and train its team as well as maintain the qualification of its team on all programs.

- Operational management:

- Supervise the quality of service (deadline, customer satisfaction, complaints)

- Be responsible for the proper follow-up of technical procedures and compliance with regulations in force

- Drive a continuous improvement process to optimize work practices and tools

- Ensure a monthly reporting to the managing direction.

- Undertake other assignments as identified by Ecocert India as appropriate to ensure delivery of services are according to quality procedures and/or comply with accreditation requirements.

- Maintain quality records and provide required information to all concerned regarding implementation of quality system.

- Participate in and manage internal/external audits from EGL and external accreditation bodies

- Manage the textile service programs:

- Carry out general/global reviews and make certification decisions

- Propose modifications of the concerned programs to Textile BU Scheme Manager

- Supervise the transition plan, its implementation and customer communication

- Regular follow-up with auditor for the assigned inspection & inspection realized before the deadline.

- Drafting documents for the Ecocert certification committee if requested.

- Implement and manage the new and existing sustainable textile certification services in India and neighbouring countries

OTHER TASKS: as needed by the Textile Dept

TOOLS and MEANS: IT Tools & all useful supports.

PROCEDURES: general applicable procedures and instructions from ECOCERT Group / Ecocert Greenlife / ECOCERT India.

OBSERVATIONS :

FOLLOW-UP: Annual appraisal with manager

EVOLUTIONS : This job description and the tasks described are subject to change depending on the needs of the department and / or the company