eClerx - Process Intelligence Expert - Celonis

Process Intelligence Experts- Celonis

Associate Process Manager

Role and responsibilities:

- 3-4 Years of Experience in Data Analytics, data mining & Data Transformation.

- Very proficient in Celonis, should be able to build, manage, and extract value from Celonis models for various use cases : Adding or modifying data sources, Creating automated alerts, Action engine, Transformation center, Celonis ML workbench.

- Process mapping and identifying non value add steps / friction points in the process

- Discover, monitor, and improve processes by extracting and analysing knowledge from the event logs in Process Mining/Celonis tool.

- Work alongside both technical and non-technical stakeholders to understand business challenges to help design process mining initiatives and prioritize the requests.

- Act as customers' key contact and guide them through revealing process trends, inefficiencies & bottlenecks in the business process.

- Support validation of data (counts, values between source systems and Celonis).

- Work on process insights by creating KPIs and actions, identify process inefficiencies, and understand the root causes.

- Develop workflows to monitor processes, detect anomalies and turn those insights into real-time automated preventive or corrective actions using Action-engine, Action-flows and other capabilities.

Technical and Functional Skills:

- Very proficient in Celonis

- Experience in SQL / PQL scripting & knowledge of data mining, should apply complex queries to build the transformation e.g. Joins, union, windows functions etc.

- Knowledge of process improvement techniques / tools and Process Mining / Analytics.

- Basic knowledge of Python Scripting, should be knowing about (Numpy, Pandas, Seaborn, Matplotlib, SKLearn etc)

- Experience in BI tools (e.g., Tableau, Power BI etc.) - Nice to have

- Strong communication and presentation skills.

- Understanding of business processes.